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Exin ITIL Exam With Confidence Using Practice Dumps

Exam Code:
ITIL
Exam Name:
ITIL Foundation (V4)
Certification:
Exin-ITIL
Vendor:
Exin
Questions:
503
Last Updated:
Feb 15, 2026
Exam Status:
Stable
Exin ITIL

ITIL: Exin-ITIL Exam 2025 Study Guide Pdf and Test Engine

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ITIL Foundation (V4) Questions and Answers

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Question 1

Which is included in the purpose of the 'improve' value chain activity?

Options:

A.

Ensuring the continual improvement of practices across all value chain activities

B.

Ensuring that services continually meet expectations for quality, costs, and lime to market

C.

Ensuring a shared understanding of the improvement direction for services across the organization

D.

Ensuring continual engagement and good relationships with all stakeholders

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Question 2

What is the purpose of the ‘problem management’ practice?

Options:

A.

To protect the information needed by the organization to conduct its business

B.

To reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents, and managing workarounds and known errors

C.

To align the organization’s practices and services with changing business needs through the ongoing identification and improvement of services

D.

To minimize the negative impact of incidents by restoring normal service operation as quickly as possible

Question 3

Which process is used to compare the value that new services offer with the value of the services they have

replaced?

Options:

A.

Availability management

B.

Capacity management

C.

Service portfolio management

D.

Service catalogue management

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