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Exin ITIL Exam With Confidence Using Practice Dumps

Exam Code:
ITIL
Exam Name:
ITIL Foundation (V4)
Certification:
Exin-ITIL
Vendor:
Exin
Questions:
503
Last Updated:
Jan 21, 2025
Exam Status:
Stable
Exin ITIL

ITIL: Exin-ITIL Exam 2024 Study Guide Pdf and Test Engine

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ITIL Foundation (V4) Questions and Answers

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Question 1

Which statement about value creating activities is CORRECT?

Options:

A.

Each value stream should be designed with a specific combination of service value chain activities

B.

Service value chain activities have pre-determined dependencies on ITIL practices

C.

A value stream is an operating model for creating value through products and services

D.

Organizations should ensure that each value stream is applicable to many scenarios

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Question 2

What is the purpose of the ‘problem management’ practice?

Options:

A.

To protect the information needed by the organization to conduct its business

B.

To reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents, and managing workarounds and known errors

C.

To align the organization’s practices and services with changing business needs through the ongoing identification and improvement of services

D.

To minimize the negative impact of incidents by restoring normal service operation as quickly as possible

Question 3

Which practice would be MOST involved in assessing the risk to services when a supplier modifies the contract they offer to the organization?

Options:

A.

Incident management

B.

Service level management

C.

Service request management

D.

Change enablement

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