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Exin ITIL-F Exam With Confidence Using Practice Dumps

Exam Code:
ITIL-F
Exam Name:
ITIL® Foundation
Certification:
Exin-ITIL
Vendor:
Exin
Questions:
324
Last Updated:
Jun 18, 2026
Exam Status:
Stable
Exin ITIL-F

ITIL-F: Exin-ITIL Exam 2025 Study Guide Pdf and Test Engine

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ITIL® Foundation Questions and Answers

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Question 1

Which is the CORRECT activity to carry out the "How do we get there" phase of the Continual

Service Improvement approach?

Options:

A.

Service and process improvement

B.

Baseline assessments

C.

Policy and governance review

D.

Measurable targets

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Question 2

Which of the following activities would be performed by a process manager?

1. Monitoring and reporting on process performance

2. Identifying improvement opportunities

3. Appointing people to required roles

Options:

A.

All of the above

B.

1 and 3 only

C.

1 and 2 only

D.

2 and 3 only

Question 3

What are the three types of metrics that an organization should collect to support continual service improvement (CSI)?

Options:

A.

Return on investment (ROI), value on investment (VOI), quality

B.

Strategic, tactical and operational

C.

Critical success factors (CSFs), key performance indicators (KPIs), activities

D.

Technology, process and service

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