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Exin ITIL-F Exam With Confidence Using Practice Dumps

Exam Code:
ITIL-F
Exam Name:
ITIL® Foundation
Certification:
Vendor:
Questions:
324
Last Updated:
Feb 3, 2026
Exam Status:
Stable
Exin ITIL-F

ITIL-F: Exin-ITIL Exam 2025 Study Guide Pdf and Test Engine

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ITIL® Foundation Questions and Answers

Question 1

Which one of the following is an objective of release and deployment management?

Options:

A.

To standardize methods and procedures used for efficient and prompt handling of all changes

B.

To ensure all changes to service assets and configuration items (CIs) are recorded in the configuration management system (CMS)

C.

To ensure that the overall business risk of change is optimized

D.

To define and agree release and deployment plans with customers and stakeholders

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Question 2

Which of the following activities are performed by a service desk?

1. Logging details of incidents and service requests

2. Providing first-line investigation and diagnosis

3. Restoring service

4. Implementing all standard changes

Options:

A.

All of the above

B.

1, 2 and 3 only

C.

2 and 4 only

D.

3 and 4 only

Question 3

Which of the following is NOT a source of best practice?

Options:

A.

Standards

B.

Technology

C.

Academic research

D.

Internal experience