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Exin ITIL-F Exam With Confidence Using Practice Dumps

Exam Code:
ITIL-F
Exam Name:
ITIL® Foundation
Certification:
Vendor:
Questions:
324
Last Updated:
Jan 18, 2026
Exam Status:
Stable
Exin ITIL-F

ITIL-F: Exin-ITIL Exam 2025 Study Guide Pdf and Test Engine

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ITIL® Foundation Questions and Answers

Question 1

Which describes a proactive trigger for problem management?

Options:

A.

Automated detection of an infrastructure or application fault, using event/alert tools automatically to raise an incident

B.

Analysis of an incident by a technical support group which reveals that an underlying problem exists,

or is likely to exist

C.

Suspicion or detection of a cause of one or more incidents by the service desk

D.

Trending of historical incident records to identify one or more underlying causes

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Question 2

Which of the following activities are performed by a service desk?

1. Logging details of incidents and service requests

2. Providing first-line investigation and diagnosis

3. Restoring service

4. Implementing all standard changes

Options:

A.

All of the above

B.

1, 2 and 3 only

C.

2 and 4 only

D.

3 and 4 only

Question 3

What is the BEST definition of a definitive media library?

Options:

A.

It is a secure library in which the latest versions of authorized software items are stored and protected

B.

It is a structured document with definitive information regarding all live IT services, including those available for deployment

C.

It is a secure library in which all definitive authorized versions of all media configuration items are stored and protected

D.

It is a set of tools and databases that is used to manage knowledge, information and data