ITIL-4-DITS Exam Dumps : ITIL 4 Leader: Digital & IT Strategy Exam

Descriptions of the series of steps for the work that is required to create and support the service are part of the essential themes of the operating model. They define how value is created and delivered through value streams and processes. They also help align the work with the strategy, vision, and goals of the organization and its stakeholders. References: ITIL 4 Leader: Digital and IT Strategy, page 19-20

Comprehensive and Detailed Explanation From Exact Extract:

Digital technology is described in ITIL 4 as the convergence ofinformation technology (IT)andoperational technology (OT). This includes systems that control physical devices, processes, and infrastructure combined with traditional IT systems to enable end-to-end digital capabilities. Option B directly reflects this definition. Option C refers to a digital business, not digital technology. Option D is too narrow and option A misidentifies digital technology as an organizational function.

Comprehensive and Detailed Explanation From Exact Extract:

The ITIL 4 Leader: Digital & IT Strategy emphasizes that effective digital and IT strategies should bebalancedand aligned with both operational capabilities and market/customer demands. Achieving operational excellence alone without maintaining strong customer and market relevance risks losing competitive advantage. Conversely, focusing only on market relevance may neglect the efficiency and quality required for sustainable success.

The best practice is tocreate a balanced strategythat integrates operational excellence with customer and market relevance, ensuring that improvements in operational performance support and reinforce the organization’s market position and customer relationships.