ITIL-4-DITS Exam Dumps : ITIL 4 Leader: Digital & IT Strategy Exam

Comprehensive and Detailed Explanation From Exact Extract:

An operating model defines how a service is delivered and supported operationally. According to ITIL 4 Leader: Digital & IT Strategy, an effective operating model includes elements such as the supporting infrastructure, the required skill sets, and the operational processes. These elements are foundational to ensuring performance, availability, security, and scalability of the service. While options A, C, and D describe product features or marketing aspects, only option B defines the core components needed to operate the service reliably and efficiently.

Comprehensive and Detailed Explanation From Exact Extract:

According to ITIL 4,business strategyis the “art and science of planning and marshalling resources for their most efficient and effective use to achieve the organization's goals.” It represents a formalized means ofdefining and communicatingthe organization's objectives and the approach it will take to meet them. Option A captures this essence accurately. Option B reflects adaptability. Option C aligns with operating model design. Option D refers to governance or operational structures.

 Simple automation is about using technology to automate repetitive and standardized tasks that follow clear and detailed procedures. This can help reduce human errors, save time and resources, and improve efficiency and quality. References: ITIL 4 Leader: Digital and IT Strategy, page 63