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ITIL-4-DITS Exam Dumps : ITIL 4 Leader: Digital & IT Strategy Exam

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ITIL 4 Leader: Digital & IT Strategy Exam Questions and Answers

Question 1

An organization cannot afford the loss that comes from taking risks that go wrong, but they suffer big losses because they often take these risks anyway.

What combination of risk capacity and risk appetite this situation?

Options:

A.

Low risk capacity, high risk appetite

B.

High risk capacity, high risk appetite

C.

Low risk capacity, low risk appetite

D.

High risk capacity, low risk appetite

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Question 2

An organization is planning to provide existing services to a new market. The demand for the organization's services in the market is high and the potential customers have a good understanding of the value that can be created with the services. However, the new market has specific and strict regulations on how customer data must be handled.

Which is the BEST strategy to meet the demand in this market?

Options:

A.

Increase the amount of equipment, people, and other resources to deliver the services to the new market

B.

Create new business and operating models to address the specific requirements of the new market

C.

Replace the existing services or products with new or updated services or products for the new market

D.

Copy the current operating model and adapt it to meet the additional regulations for the new market

Question 3

An organization has established a dear vision for digital transformation and has started their transformation journey. They have documented al their value streams and started to improve these. They use technology appropriately to maximize customer experience and operational excellence. They understand and manage risks, and they have a comprehensive approach to Identifying and using innovative Ideas.

What else do they need lot the digital transformation to succeed?

Options:

A.

Management of threats and opportunities

B.

Improved use of automation

C.

Management of staff skills and competence

D.

Linked processes and practices to value creation