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ITIL-4-DITS Exam Dumps : ITIL 4 Leader: Digital & IT Strategy Exam

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ITIL 4 Leader: Digital & IT Strategy Exam Questions and Answers

Question 1

How frequently should an organization generate and manage its strategy?

Options:

A.

Once, and never again

B.

Annually

C.

Continually

D.

Every three months

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Question 2

An organization has a successful relationship with its customers and its market position has been improving. The organization's leaders now want to achieve operational excellence to increase their commercial success.

Which is the BEST way to address this objective in the organization's strategy?

Options:

A.

Focus the strategy entirely on the operational excellence, because this is the defined objective

B.

Create a separate strategy for achieving operational excellence and another one for achieving customer and market relevance

C.

Create a balanced strategy addressing operational excellence, and customer and market relevance

D.

Focus the strategy on customer and market relevance, and operational excellence will naturally improve

Question 3

An organization is planning to provide existing services to a new market. The demand for the organization's services in the market is high and the potential customers have a good understanding of the value that can be created with the services. However, the new market has specific and strict regulations on how customer data must be handled.

Which is the BEST strategy to meet the demand in this market?

Options:

A.

Increase the amount of equipment, people, and other resources to deliver the services to the new market

B.

Create new business and operating models to address the specific requirements of the new market

C.

Replace the existing services or products with new or updated services or products for the new market

D.

Copy the current operating model and adapt it to meet the additional regulations for the new market