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ITIL-4-DITS Exam Dumps : ITIL 4 Leader: Digital & IT Strategy Exam

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ITIL 4 Leader: Digital & IT Strategy Exam Questions and Answers

Question 1

An organization identified activities that are performed by many different people who follow detailed procedures to ensure they carry out all the steps. The procedures are very clear, and if staff follow the exact steps in the procedure then the results are always good, but this takes a lot of time.

Options:

A.

Simple automation

B.

Complex automation

C.

Intelligent automation

D.

Technology replacement modernization

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Question 2

Which is NOT an essential consideration when developing a digital strategy?

Options:

A.

Understanding which systems will form die digital technology programme

B.

Understanding emerging technologies Hal could affect the organization

C.

Understanding how to identify potential opportunities

D.

Understanding the risks involved with digital opportunities

Question 3

An organization encourages employees to carry out small experiments to see what impact they may have. Recent experiments have included changing office layouts, reconfiguring virtual infrastructure, trialing small changes to apps used by its customers, and introducing small changes to contracts with key suppliers.

How could this help the organization become more competitive?

Options:

A.

By educating consumers about changes to services

B.

By improving strategic alignment

C.

By improving return on investment

D.

By encouraging a focus on innovation