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ITIL-4-DITS Exam Dumps : ITIL 4 Leader: Digital & IT Strategy Exam

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ITIL 4 Leader: Digital & IT Strategy Exam Questions and Answers

Question 1

A service provider that has grown rapidly in the social media market wants to increase its competitive advantage by launching new functionality for its services. However, there are concerns that the technology the service provider plans to use is unreliable and causes service outages. The service provider is convinced that the new functionality will be popular and has decided to launch the changes despite the technical concerns.

Which risk attitude is this an example of?

Options:

A.

Risk-averse

B.

Risk-seeking

C.

Risk-tolerant

D.

Risk-neutral

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Question 2

An organization is planning to provide existing services to a new market. The demand for the organization's services in the market is high and the potential customers have a good understanding of the value that can be created with the services. However, the new market has specific and strict regulations on how customer data must be handled.

Which is the BEST strategy to meet the demand in this market?

Options:

A.

Increase the amount of equipment, people, and other resources to deliver the services to the new market

B.

Create new business and operating models to address the specific requirements of the new market

C.

Replace the existing services or products with new or updated services or products for the new market

D.

Copy the current operating model and adapt it to meet the additional regulations for the new market

Question 3

Which describes business strategy?

Options:

A.

A means of defining and communicating how an organization intends to achieve its goals

B.

A way to stay relevant to customer needs or market dynamics as they change

C.

A description of how the organization should be configured to provide value to customers

D.

A model to define how the organization will be run