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PeopleCert ITIL-4-DITS Dumps

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Total 30 questions

ITIL 4 Leader: Digital & IT Strategy Exam Questions and Answers

Question 1

Which is the BEST description of the relationship between organization's products, services, and resources?

Options:

A.

An organization's services ate based on the organization's products

B.

An organization's products are required for the execution of an activity

C.

An organization's resources are combinations of the organization's products

D.

An organization's resources are combinations of the organization's services

Question 2

An organization has started a digital transformation programme, and wants to create a culture of innovation. This month, the CIO plans to deliver a presentation on how chatbots can improve the customer registration experience.

Which approach is the CIO using to support the programme?

Options:

A.

Encouraging digital technology opportunities

B.

Establishing a mantel intelligence culture

C.

Giving employees time for training and development

D.

Working with workflow and talent management

Question 3

An organization is planning a large scale digital transformation programme to significantly improve its digital capabilities. Which Is the BUT approach for defining and implementing this programme?

Options:

A.

The Chief Digital Officer should define and implement the programme

B.

A digital task force should be appointed to define and Implement me programme

C.

individual initiatives should be defined and implemented separately

D.

The organization's governing body should define and implement the programme

Question 4

An organization has utilized digital technology to make significant improvements to business processes that have contributed to the achievement of its strategic objectives. What does this describe?

Options:

A.

Digital positioning

B.

Organizational disruption

C.

Digital transformation

D.

Operational technology

Question 5

Which statement is CORRECT about risk management in digital organizations?

Options:

A.

All the organization's slaveholders should contribute to risk assessment

B.

All risk management efforts should focus on assets owned by the organization

C.

All risk management should start by assessing the current state

D.

All risks could cause harm to the organization if they are not managed

Question 6

Which is an example of industry disruption?

Options:

A.

A service provider has launched a new app to support collaboration that is easy to use, and is popular with consumers from many markets

B.

An organization transitioned a large number of its services to a cloud provider to remain competitive In their market

C.

A mobile phone provider has adopted a new operating model in response to threats from the competition which has resulted In the provider becoming the market leader

D.

A software provider has developed a new satellite navigation system for the serf-driving cat market that has become the system of choice for car manufacturers

Question 7

Which is the BEST approach to defining a vision and a strategy in an organization with multiple specialization divisions?

Options:

A.

Vision and strategy should be defined by the executive leader and communicated to me divisions

B.

Vision and strategy should be defined by the governing body and communicated to the divisions' leaders

C.

Vision and strategy should be defined in collaboration with the leaders of the organization and division

D.

Vision and strategy should be defined in collaboration with the enterprise architects and consultants

Question 8

A software development organization has a very traditional way of working that no longer meets their market needs. They currently manage all budgets via their development and operations business units. They want to change so that they can develop and deploy solutions rapidly In response to constantly changing market needs.

How should they change their funding model to support this?

Options:

A.

Switch 10 funding teams and value streams

B.

Switch to funding programmes and protects

C.

Provide additional funding lo development and operations

D.

Provide additional funding via the research and development budget

Question 9

Which statement about metrics is CORRECT?

Options:

A.

Leading metrics ate difficult to measure, but easy to Influence

B.

Lagging metrics are easy to measure and to influence

C.

Legging metrics report what has been achieved

D.

Lagging metrics predict what a is likely to happen in the future

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Total 30 questions