Avaya 7765X Practice Exam Dumps 2025

Avaya Workforce Optimization Select is setup to use Pacific Time. An agent is located in the Eastern Time zone and the supervisor is located in Mountain Time zone.

When supervisor views the particular agent interaction, in which time zone will the call start time be showing?

Options:

Mountain Time

Pacific Time

System Time

Eastern Time

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Question 2

How can a user access data of employees belonging to a different reporting hierarchies?

Options:

Create and give access to a custom group.

Create a custom group.

Give access to the supervisor group.

Modify the role hierarchy so that all the employees report to the user.

Question 3

When an Interaction Summary report is generated with 'My Group' as a Group option, which interactions will be considered?

Options:

all the agents that the logged in user has access to

all the agents in the logged in users department

all the agents in the logged in users hierarchy

all the agents reporting to the logged in user

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Avaya Workforce Optimization Select Implementation and Support Exam Questions and Answers

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Fortinet

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