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Google-Workspace-Administrator Exam Results

Associate Google Workspace Administrator Questions and Answers

Question 21

You are configuring Google Chat for your organization. Using the Adin console, you want to enable employees to view their chat history by default and allow employees to turn off chat history. What should you do?

Options:

A.

Configure Google Vault to retain all Chat messages, and exclude organizational units (OUs) with users who want to turn Chat history off.

B.

Set the space history setting to OFF and chat history to ON.

C.

Set the top-level default conversation history setting to ON and allow users to change their history setting.

D.

Set the top-level default conversation history settings to OFF and allow users in each organizational unit (OU) to change their history setting.

Question 22

Multiple users in your organization are reporting that Calendar invitations sent from a specific department are not being received. You verified that the invitations are being sent and there are no error messages in the sender’s logs. You want to troubleshoot the issue. What should you do?

Options:

A.

Analyze the message headers of the sent invitations by using the Google Admin Toolbox to identify any delivery issues.

B.

Verify that the senders in the specific department have the necessary permissions to share their calendars externally and send invitations outside of the organization.

C.

Disable and re-enable the Calendar service for the affected users to refresh their connection.

D.

Check the affected users’ Calendar settings to confirm whether they have accidentally blocked invitations from the specific department.

Question 23

Your organization is implementing a new customer support process that uses Gmail. You need to create a cost-effective solution that allows external customers to send support request emails to the customer support team. The requests must be evenly distributed among the customer support agents. What should you do?

Options:

A.

Create a Google Group, enable collaborative inbox settings, set posting permissions to “Anyone on the web”, and add the customer support agents as group members.

B.

Use delegated access for a specific email address that represents the customer support group, and add the customer support team as delegates for that email address.

C.

Create a Google Group, add the support agents to the group, and set the posting permissions to “Public.”

D.

Set up an inbox for the customer support team. Provide the login credentials to the customer support team.

Question 24

Your company’s security team should be able to investigate unauthorized external file sharing. You need to ensure that the security team can use the security investigation tool and you must follow the principle of least privilege. What should you do?

Options:

A.

Grant the super admin role to a delegate from the security team.

B.

Create a pre-built reporting role. Assign the role to the security team alias.

C.

Share the Drive audit log with the security team.

D.

Create a custom admin role with security center privileges. Assign the role to the individual security team members.