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Ace Your L4M5 CIPS Level 4 Diploma in Procurement and Supply Exam

Page: 14 / 30
Total 395 questions

Commercial Negotiation Questions and Answers

Question 53

Leitax is a consumer electronics firm with headquarters in the US and with a global sales presence. The company maintains seven to nine models in its product portfolio, each of which has multiple SKUs. Product life ranges from fifteen to nine months and is getting shorter. The demand planning and master planning processes at the company were ill-defined. Data relevant to forecasting were usually inaccurate, incomplete, or unavailable and the lack of objectives and monitoring mechanisms for the demand planning process meant that process improvement could not be managed. Support for supply management was equally ill-defined, as master production schedules were sporadic and unreliable and suppliers had learned to mistrust them. Leitax's newly appointed Supply chain director, Jessica realises that the “buy-in” of different functional groups was critical to the improvement of demand planning. She invites relevant stakeholders to a meeting so that they can express their opinions openly. What tactic is Jessica using?

Options:

A.

Coalition

B.

Pressure

C.

Consultation

D.

Persuasion

Question 54

Which of the following are most likely to be fundamentals of Fisher & Ury's principled negotiation?

1. Depersonalise the argument

2. Focus on positions

3. Generate creative options

4. Using subjective criteria

Options:

A.

2 and 3 only

B.

2 and 4 only

C.

1 and 3 only

D.

1 and 4 only

Question 55

A negotiation is coming to the end. Both parties haven't had any official commitments. Right before leaving the room, the buyer strongly disagrees with supplier's set up prices and requests a discount. The supplier doesn't reply but nods and smiles. Can the buyer consider these actions as an acceptance?

Options:

A.

Yes, because smiling shows supplier's readiness in signing the deal off

B.

No, because nodding and smiling are etiquette of polite rejection

C.

No, because nodding and smiling are not clear signs of neither acceptance nor rejection

D.

Yes, because negotiator should rely on non-verbal communications only

Question 56

In what circumstances is the bargaining power of suppliers likely to be high, in relation to buyer power? Select THREE that apply.

Options:

A.

The number of suppliers is limited

B.

The demand is not urgent

C.

The product the buyer requires is undifferentiated

D.

The volume required is low

E.

The supplier has highly specialized machinery

F.

The buying firm is large in comparison to the supplier

Page: 14 / 30
Total 395 questions