ITIL-Foundation Exam Dumps : ITIL Foundation Certification - IT Service Management

It is a third party responsible for supplying goods or services that are required to deliver IT services

It is a shared services unit that is responsible for supplying goods or services that are required to

deliver IT services

It is a third party with responsibility for supplying goods or services that is agreed through an

operational level agreement

It is a mixture of internal and external parties that are responsible for providing goods and services to its customer group

Describes the topography of the hardware

Describes how the configuration items (CIs) work together to deliver the services

Defines which software should be installed on a particular piece of hardware

Defines how version numbers should be used in a release

2 and 3 only

2 and 4 only

1 and 3 only

All of the above