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ITIL ITIL-4-BRM Exam With Confidence Using Practice Dumps

Exam Code:
ITIL-4-BRM
Exam Name:
ITIL 4 Specialist: Business Relationship Management
Certification:
ITIL 4
Vendor:
ITIL
Questions:
40
Last Updated:
Jun 13, 2025
Exam Status:
Stable
ITIL ITIL-4-BRM

ITIL-4-BRM: ITIL 4 Exam 2025 Study Guide Pdf and Test Engine

Are you worried about passing the ITIL ITIL-4-BRM (ITIL 4 Specialist: Business Relationship Management) exam? Download the most recent ITIL ITIL-4-BRM braindumps with answers that are 100% real. After downloading the ITIL ITIL-4-BRM exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the ITIL ITIL-4-BRM exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the ITIL ITIL-4-BRM exam on your first attempt, we have compiled actual exam questions and their answers. 

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ITIL 4 Specialist: Business Relationship Management Questions and Answers

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Question 1

Which is an example of the ‘Prepare the team’ step of Gemba walks?

Options:

A.

A business relationship manager informs staff of a future Gemba walk of the value stream for creating a new service

B.

A relationship manager records the findings of observing the negotiation of service targets

C.

A relationship manager asks another manager to join the Gemba walk for onboarding new customers

D.

A relationship manager discusses the findings of a Gemba walk with other stakeholders

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Question 2

Which is an example of ‘Analysing the Voice of the customer’?

Options:

A.

Interpreting feedback from customers about a software application and prioritizing actions

B.

Responding to a customer regarding their concerns about relationship management activities.

C.

Surveying customers about their opinions of a new software application

D.

Performing regular reviews of'Voice of the customer' activities

Question 3

Which activity is typically a responsibility that is shared between a business relationship manager and a business relationship agent?

Options:

A.

Coordinating interactions between the service provider and service consumer

B.

Managing business relationship exceptions

C.

Developing business relationship models

D.

Maintaining business relationship models

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