ITIL-4-Practitioner-Release-Management Exam Dumps : ITIL 4 Practitioner: Release Management Exam

The release planning and coordination process in ITIL 4 Release Management requires inputs toensure effective planning and execution of releases. TheITIL® 4 Practitioner: Release Managementdocument specifies:"Key inputs to release planning and coordination include details about the users who will be affected, as this helps in scheduling and communicating the release to minimize disruption"(Section 3.2.1).

Option A (Documented findings on the success of a release) is an output of a release evaluation, not an input to planning.

Option B (Updates to the continual improvement register) may inform long-term improvements but isn’t a direct input to planning a specific release.

Option C (Details about the users who will be affected) is a critical input, as understanding the user base helps tailor the release schedule, communication, and impact mitigation strategies.

Option D (Notifications to stakeholders about the release status) is an output of the release process, not an input to planning.

The correct answer is C, as user details are essential for effective release planning and coordination.

Third parties, such as suppliers or vendors, often play a role in the execution of releases, especially when they provide components or services involved in the release. TheITIL® 4 Practitioner: Release Managementdocument states:"Performing a release according to an agreed model often involves dependencies on third parties, such as suppliers providing software updates, infrastructure, or support services, which need to be integrated during the release execution"(Section 3.4).

Option A (Release management alignment with other practices) is an internal coordination activity, less likely to directly involve third parties.

Option B (Identifying an applicable model) is a planning activity typically handled internally by the release manager.

Option C (Performing a release according to an agreed model) directly involves executing the release, which often requires third-party components or services, creating a dependency.

Option D (Verifying a release) may involve third-party tools but is less dependent on their active participation compared to execution.

The correct answer is C, as performing the release is the activity most likely to depend on third parties.

TheITIL® 4 Practitioner: Release Managementdocument explains the difference between push and pull approaches in release management:"In a push approach, updates are deployed to users without giving them a choice, often to ensure compliance or security. In a pull approach, users can choose when to adopt updates"(Section 3.2.3).

Option A (A ‘pull’ approach) is incorrect because a pull approach allows users to choose when to accept updates, which contradicts the scenario.

Option B (A ‘push’ approach) is correct, as the policy of not allowing users to choose means the updates are automatically deployed to them, fitting the definition of a push approach.

Option C (Continuous delivery) and Option D (Continuous integration) are development practices, not release deployment strategies. Continuous delivery involves making releases available frequently, but it doesn’t specify whether users must accept them (push) or can choose (pull).

The scenario describes a push approach, making B the correct answer.