ITIL ITIL-4-BRM Practice Exam Dumps 2025

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Free ITIL-4-BRM Exam Dumps

ITIL 4 Specialist: Business Relationship Management Questions and Answers

Question 1

Which is an example of an approach to managing a business relationship in a clear domain?

Options:

A business relationship manager is provided with a detailed set of instructions for gathering information about new customers

A business relationship manager uses a Gemba walk for analysing stakeholders influence and interest

A business relationship manager is provided with a set of principles to apply when discussing sustainability issues with customers

A business relationship manager is provided high-level guidance for customer discussions

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Question 2

Which input used to develop the business relationship management approach is an output of the workforce and talent management practice?

Options:

Business relationship principles

Assessment of the organization's culture

Service portfolio

Organization's strategy

Question 3

Which is an example of the ‘Prepare the team’ step of Gemba walks?

Options:

A business relationship manager informs staff of a future Gemba walk of the value stream for creating a new service

A relationship manager records the findings of observing the negotiation of service targets

A relationship manager asks another manager to join the Gemba walk for onboarding new customers

A relationship manager discusses the findings of a Gemba walk with other stakeholders

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ITIL-4-BRM Exam Dumps : ITIL 4 Specialist: Business Relationship Management

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ITIL 4 Specialist: Business Relationship Management Questions and Answers

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CompTIA

Fortinet

Microsoft

Salesforce