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ITIL-4-BRM Exam Dumps : ITIL 4 Specialist: Business Relationship Management

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ITIL 4 Specialist: Business Relationship Management Questions and Answers

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Question 1

Which is NOT an input to the ‘Managing business relationship journeys’ process?

Options:

A.

Training materials

B.

Roles and responsibilities

C.

Business relationship models

D.

Service portfolio

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Question 2

Which activity in the ‘managing business relationship journeys’ process executes the activities for the business relationship journey?

Options:

A.

Manage exceptions

B.

Analyze the organization's culture, strategy, and stakeholders

C.

Follow the business relationship model

D.

Review the relationship

Question 3

An organization has assembled a small team to do a self-assessment of its business relationship management capabilities in advance of a formal assessment. The team has reviewed all the criteria for level 2.

What should this team do NEXT?

Options:

A.

Proceed to Level 3.

B.

Look for evidence of missing capabilities.

C.

Identify evidence for every criterion that has been met.

D.

Set the target capability level.

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