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ITIL-4-BRM Exam Dumps : ITIL 4 Specialist: Business Relationship Management

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ITIL 4 Specialist: Business Relationship Management Questions and Answers

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Question 1

Which activity is the responsibility of the ‘sponsor’ role?

Options:

A.

Authorizes the budget for service consumption

B.

Defines the requirements for a service

C.

Uses the service

D.

Takes responsibility for the outcomes of serviceconsumption

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Question 2

Which activity is typically a responsibility that is shared between a business relationship manager and a business relationship agent?

Options:

A.

Coordinating interactions between the service provider and service consumer

B.

Managing business relationship exceptions

C.

Developing business relationship models

D.

Maintaining business relationship models

Question 3

Which activity in the ‘managing business relationship journeys’ process executes the activities for the business relationship journey?

Options:

A.

Manage exceptions

B.

Analyze the organization's culture, strategy, and stakeholders

C.

Follow the business relationship model

D.

Review the relationship

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