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The manager of Company A has decided to upgrade the IT systems in 18 months time. Although the employees understand the need and benefits from the change there is still some resistance from fear of the unknown and a question mark over the security of their jobs.

Which TWO of the methods below for dealing with change are most appropriate under these circumstances?

Options:

Coercion

Education and communication

Facilitation and support

Participation

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Question 2

A Company achieves its competitive advantage by adopting a positioning view to strategy setting.

Which TWO of the technical models below are most suited to this approach?

Options:

Michael Porter's Value Chain.

PESTEL analysis.

Michael Porter's Five Forces model.

Resource Audit.

Question 3

What event occurs between the second and third stages of Gido and Clement's Project Life Cycle?

Options:

An agreement to proceed with the project is made

A request for a proposal is made

Several solutions are proposed

The identification that there is a need a project

A feasibility study is undertaken

Project objectives are identified

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Project and Relationship Management Questions and Answers

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CompTIA

Fortinet

Microsoft

Salesforce