CIMA Related Exams
E2 Exam
Staff in Company A are sceptical that the new IT system being purchased will be properly implemented.
Which of the change management options below should management use to break down the resistance against the new system?
Many analysts and researchers have written about understanding resistance in order to bring about successful and enduring changes in an organisation.
One writer wrote that "An issue is held in balance by the interaction of two opposing sets of forces - those seeking to promote change (driving forces) and those attempting to maintain the status quo (restraining forces)".
Select this writer.