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E2 Exam Dumps : Project and Relationship Management

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Project and Relationship Management Questions and Answers

Question 1

Staff in Company A are sceptical that the new IT system being purchased will be properly implemented.

 

Which of the change management options below should management use to break down the resistance against the new system?

Options:

A.

Coercion

B.

Participation

C.

Manipulation

D.

Facilitation

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Question 2

After undertaking competitive analysis, a company has assembled the information and is now in a position to benchmark its performance against that of its competitor. A manager has been asked to carry out strategic benchmarking, but he is unsure of what information he should use.

 

Which TWO of the options below could be used to undertake Strategic Benchmarking?

Options:

A.

% Market Share

B.

% return on Non Current Assets

C.

% late deliveries

D.

% sales returns

Question 3

Which of the following best describes generic competitors?

Options:

A.

Competitors which compete for the same income as the company.

B.

Competitors which compete with products which, although technically quite different, satisfy the same needs.

C.

Competitors which have similar goods but not necessarily the same size or structure organisation.

D.

Competitors which have similar size and structure and offer similar products to the same customers.