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After undertaking competitive analysis, a company has assembled the information and is now in a position to benchmark its performance against that of its competitor. A manager has been asked to carry out strategic benchmarking, but he is unsure of what information he should use.

Which TWO of the options below could be used to undertake Strategic Benchmarking?

Options:

% Market Share

% return on Non Current Assets

% late deliveries

% sales returns

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Question 2

The difference between the latest event time and the earliest event time in a project network analysis is referred to as:

Options:

Critical Activity

Float

Critical Path

Node

Question 3

The manager of Company A has decided to upgrade the IT systems in 18 months time. Although the employees understand the need and benefits from the change there is still some resistance from fear of the unknown and a question mark over the security of their jobs.

Which TWO of the methods below for dealing with change are most appropriate under these circumstances?

Options:

Coercion

Education and communication

Facilitation and support

Participation

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Project and Relationship Management Questions and Answers

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CompTIA

Fortinet

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Salesforce