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E2 Exam Dumps : Project and Relationship Management

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Project and Relationship Management Questions and Answers

Question 1

The manager of Company A has decided to upgrade the IT systems in 18 months time. Although the employees understand the need and benefits from the change there is still some resistance from fear of the unknown and a question mark over the security of their jobs.

 

Which TWO of the methods below for dealing with change are most appropriate under these circumstances?

Options:

A.

Coercion

B.

Education and communication

C.

Facilitation and support

D.

Participation

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Question 2

Staff in Company A are sceptical that the new IT system being purchased will be properly implemented.

 

Which of the change management options below should management use to break down the resistance against the new system?

Options:

A.

Coercion

B.

Participation

C.

Manipulation

D.

Facilitation

Question 3

GG, the new CEO in an organisation, was surprised to find out that the company does not undertake competitor analysis. He was told that, as the organisation operates in a very dynamic market,  things change too quickly to make analysis worthwhile.

 

Choose from the following the option that presents why competitor analysis is important.

Options:

A.

It allows the organisation to use the budget that the Marketing Department has been allocated so it doesn't lose it in the future.

B.

It is an activity that satisfies the senior managers' requests.

C.

If competitor analysis is not undertaken a new competitor could have entered the market and could reduce the sales of the organisation.

D.

It can help the company to market its products.