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After undertaking competitive analysis, a company has assembled the information and is now in a position to benchmark its performance against that of its competitor. A manager has been asked to carry out strategic benchmarking, but he is unsure of what information he should use.

Which TWO of the options below could be used to undertake Strategic Benchmarking?

Options:

% Market Share

% return on Non Current Assets

% late deliveries

% sales returns

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Question 2

A manager is introducing a new bonus scheme into the business that will affect ail employees.

Using Likert's model he follows a benevolent authoritative style of management.

Which of the following best describes the way he introduced the new bonus scheme?

Options:

He made the decision to introduce the new scheme and enforced it ctcross the business with no discussion or debate.

He makes the decision to introduce the new scheme and sells the idea to employees in order to get buy-in.

He asks for suggestions on whether to introduce the scheme but makes the final decision

He allows staff to make the decision but offers support and advice.

Question 3

Which term best describes the structure where the finance function is carried out by an external party?

Options:

Internal outsourcing

Business process outsourcing

Shared service centre

Embedded function

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Project and Relationship Management Questions and Answers

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