Spring Sale 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: save70

W is the supervisor of the house-keeping team in a large hotel. X, a member of the team, is consistently late to work which means that other team members have to perform extra work. A number of team members have also complained to W about X's aggressive behaviour. Two months ago W spoke to X informally about these issues and for a short period things improved.

But it is now clear that X is again displaying unacceptable behaviour and upsetting colleagues. W knows further action must now be taken to deal with the situation.

With reference to the disciplinary process, which is the best course of action for W to take?

Options:

Write a formal letter to X stating that if the unacceptable behaviour does not stop immediately X will be dismissed without further notice.

Issue a formal verbal warning via a formal interview, with a record of the interview kept on file.

Reduce the paid hours allocated to X as a temporary punishment until the behaviour improves.

Speak to X informally in a private office and ask that X improves their behaviour and apologises to colleagues.

Buy Now

Question 2

The advantages of effective delegation include which THREE of the following?

Options:

Workloads of managers are reduced with subsequent reduction in stress.

The aspiration through eventual promotion of subordinates who accept delegated duties must be met.

Managers are left free to carry out non-routine tasks while passing on more routine tasks to subordinates.

Training of subordinates is assisted by the delegation of tasks and is thus a very effective method of training.

Effective delegation can be achieved by assigning agreed tasks, specifying performance levels and ensuring they are understood.

Question 3

After undertaking competitive analysis, a company has assembled the information and is now in a position to benchmark its performance against that of its competitor. A manager has been asked to carry out strategic benchmarking, but he is unsure of what information he should use.

Which TWO of the options below could be used to undertake Strategic Benchmarking?

Options:

% Market Share

% return on Non Current Assets

% late deliveries

% sales returns

Get Free E2 Questions and Answers

Spring Sale 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: save70

E2 Exam Dumps : Project and Relationship Management

CIMA Related Exams

Verified By IT Certified Experts

CertsTopics.com Certified Safe Files

Up-To-Date Exam Study Material

99.5% High Success Pass Rate

100% Accurate Answers

Instant Downloads

Exam Questions And Answers PDF

Try Demo Before You Buy

Project and Relationship Management Questions and Answers

Options:

Answer:

Options:

Answer:

Options:

Answer:

CompTIA

Fortinet

Microsoft

Salesforce