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E2 Exam Dumps : Project and Relationship Management

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Project and Relationship Management Questions and Answers

Question 1

Staff in Company A are sceptical that the new IT system being purchased will be properly implemented.

 

Which of the change management options below should management use to break down the resistance against the new system?

Options:

A.

Coercion

B.

Participation

C.

Manipulation

D.

Facilitation

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Question 2

The manager of Company A has decided to upgrade the IT systems in 18 months time. Although the employees understand the need and benefits from the change there is still some resistance from fear of the unknown and a question mark over the security of their jobs.

 

Which TWO of the methods below for dealing with change are most appropriate under these circumstances?

Options:

A.

Coercion

B.

Education and communication

C.

Facilitation and support

D.

Participation

Question 3

Which THREE of the following would be considered as reasonable expectations of the mentoring process, for the mentee?

Options:

A.

Career enhancement

B.

Solving all problems

C.

Support with new challenges

D.

Discipline would be dispensed if they make a mistake

E.

Personal development