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Avaya Oceana™ Solution Support Exam Questions and Answers

Question 1

If not using Security Assertion Markup Language (SAML) authentication in the deployed solution which statement regarding the Avaya Oceana Agent/Supervisor Login is correct?

Options:

A.

Avaya Oceana Workspaces relies on CM for authentication and authorization.

B.

Avaya Oceana Workspaces does not require UAC authorization while logging in.

C.

Avaya Oceana Workspaces requires LDAP Authentication while logging in.

D.

Avaya Oceana Workspaces does not require LDAP Authentication while logging in.

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Question 2

A customer is unable to login to Agent Workspaces, and the administrator finds the following error messagesin the log files.

Options:

A.

An LDAP connection issue was caused due to an incorrect LDAP parameter.

B.

The session timed out due to a browser issue.

C.

The Multimedia Cache database is unable to connect.

D.

SMGR is not authorizing Agent to login.

Question 3

To take a backup of the Intersystem cache database, which application file must run from the Install directory of Omni channel Windows Multimedia Server?

Options:

A.

\Avaya\Oceana\Oceana\Backup And Restore\Backup and Restore.exe

B.

\Avaya\Oceana\Oceana\Backup And Restore\OmnichannelBackup.exe

C.

\Avaya\Oceana\Oceana\Backup And Restore\Backup.exe

D.

\Avaya\Oceana\Oceana\Backup And Restore\CacheDatabaseBkp.exe