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Avaya CallPilot Maintenance Exam Questions and Answers

Question 1

A user is attempting to re-record a greeting using My CallPilot. Somehow the new greeting has become appended to the end of the first greeting recorded.

What has happened?

Options:

A.

The user failed to save the greeting.

B.

The user failed to move the slider all the way to the left.

C.

The user pressed the # button at the end of the greeting.

D.

The user hung up the handset before pressing the stop button.

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Question 2

The Avaya CallPilot Voice Item Maintenance (VIM) and Fax Item Maintenance (FIM) services must be defined in Avaya CallPilot before remote application maintenance services will function. The VIM and FIM must have a number defined in a table on the system.

Wh.ch table contains the definition?

Options:

A.

SDN table

B.

VIM Service table

C.

FIM Service table

D.

Remote Service table

Question 3

A company recently purchased a CallPilot system and wants to use the Message Forwarding.

Which statement about the Message Forwarding Rule feature is true?

Options:

A.

If Avaya CallPilot receives a Non Delivery Notification for a message that it forwards, the user's Message Forwarding Rule is disabled.

B.

Avaya CallPilot can forward a single message multiple times.

C.

The Message Forwarding Rule applies to messages that arrive both before and after the rule is enabled.

D.

Users cannot enable their message forwarding rule from a telephone.