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Avaya CallPilot Implementation Exam Questions and Answers

Question 1

A field mutineer working on an Avaya CallPilot system at a customer site needs to uninstall Performs Enhancement Packages (PEPs) on the Avaya CallPilot server.

How would the field engineer view all installed PEPs and remove a specific PEP?

Options:

A.

Through theDMIViewer, select Show Suites, select Read, and click on Remove.

B.

Through the DMI Viewer, click on Show Suites, select the PEP and click on Uninstall.

C.

Through the DMI Viewer, click on show PEPs, select the PEPand click on Remove.

D.

UnderAdd/Remove Programs, click on view PEPs, select the PEP, and click on Uninstall.

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Question 2

Avaya CallPilot users are reporting problems with desktop messaging. In an effort to discover the problem, the system administrator disabled the Internet Message Access Protocol (IMAP) service. Which statement describes the impact to desktop messaging?

Options:

A.

It stops Email by Phone from functioning.

B.

It prevents users from logging into their Avaya CallPilot mailboxesfromtheir desktop messagingclient.

C.

It is required sothat IP addressing can be used in place of Fully Qualified Domain Name (FQDN).

D.

It allows users to accessathird-partyLightweight Directory Access Protocol (LDAP) address book.

Question 3

A customer installing Avaya CallPilot RIs. 5.0 has determined that they require access to Avaya CallPilot Application Builder tor several system administrators. Which installation option for Application Builder is correct?

Options:

A.

Install Application Builder on the Avaya Call Pilot server.

B.

Install Application Builder on a dedicated IIS Web server.

C.

Application Builder on any PC to be used for Avaya CallPilotsystem administration.

D.

Install Application Builder on the standalone Web server with Avaya CallPilot Managerand Avaya CallPilotReporter.