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Avaya Equinox Solution with Avaya Aura Collaboration Applications Support Exam Questions and Answers

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Question 1

When an Avaya IX™ Workplace Client user tries to send an Instant Message, a Send Failed error message is displayed.

Where and how could this error be corrected?

Options:

A.

In AADS web GUI, verify and correct the value for SET ESMSRVR parameter.

B.

From the Multimedia Messaging CLI, verify and correct the local host FQDN in etc/hosts.

C.

In SMGR web GUI, verify and correct the value for IM Gateway in the User’s Profile.

D.

From the Breeze® CLI, run the configuration script and verify/correct the Front-End FQDN.

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Question 2

A customer has hired a new system technician to support their Avaya IX™ Workplace solution. While troubleshooting an issue with Avaya IX™ Workplace AAMS, the system technician has locked the Avaya IX™ Workplace AAMS Server as part of the procedure, however accidentally forgot to unlock it later.

How will Clients be affected by a locked AAMS?

Options:

A.

Avaya IX™ Workplace clients will display the error “AAMS resource is locked”.

B.

Users will be able to register on their Avaya IX™ Workplace Clients (Windows/Mac/iOS/Android), but not on Avaya IX™ Workplace for Web Clients.

C.

Users will not be able to register on their Avaya IX™ Workplace Clients (Windows/Mac/iOS/Android) and Avaya IX™ Workplace for Web Clients

D.

Calls to/from Avaya IX™ Workplace for Web Clients will fail.

Question 3

A support technician wants to retrieve a Customer Support Package from an Avaya Equinox® Conferencing component (for example, an Equinox® Media Server), to open a ticket with Avaya technical support.

What is the procedure to retrieve the package?

Options:

A.

Access Equinox® Management web GUI, and configure an external file transfer server under Settings.

B.

Access the component's CLI and navigate to /opt/Avaya/logs/CSP.

C.

Access Equinox® Management web GUI, choose a respective device from the list under Devices, and pick the Retrieve Customer Support Package option from the menu.

D.

Access Equinox® Management web GUI and navigate to Logs & Events > Logs > Retrieve Customer Support Package.

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