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ServiceNow CIS-ITSM Exam With Confidence Using Practice Dumps

Exam Code:
CIS-ITSM
Exam Name:
Certified Implementation Specialist - IT Service Management
Certification:
CIS-Service Management
Vendor:
ServiceNow
Questions:
170
Last Updated:
Apr 30, 2025
Exam Status:
Stable
ServiceNow CIS-ITSM

CIS-ITSM: CIS-Service Management Exam 2025 Study Guide Pdf and Test Engine

Are you worried about passing the ServiceNow CIS-ITSM (Certified Implementation Specialist - IT Service Management) exam? Download the most recent ServiceNow CIS-ITSM braindumps with answers that are 100% real. After downloading the ServiceNow CIS-ITSM exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the ServiceNow CIS-ITSM exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the ServiceNow CIS-ITSM exam on your first attempt, we have compiled actual exam questions and their answers. 

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Certified Implementation Specialist - IT Service Management Questions and Answers

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Question 1

In the life of a Problem record there are opportunities to click the Re-Analyze button and move backwards in the lifecycle.

When you click the Re-Analyze button, what state Is set on the problem record?

Options:

A.

Assess

B.

Root Cause Analysis

C.

Fix in Progress

D.

Draft

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Question 2

Why don't Problem records automatically move from Resolved to Closed after the fix is implemented.

Options:

A.

It is designed to follow the ITIL4 standard

B.

There is a scheduled job that automatically moves Resolved problems to Closed after 7 days

C.

It is good practice to monitor fixes implemented, to ensure the underlying issues are resolved, before closing a problem record

D.

There is no Closed state. Problem records are moved to Completed

Question 3

In release management what controls the movement of the state from Scoping to Awaiting Approval?

Options:

A.

Flow

B.

State model

C.

Manual state selection

D.

Workflow

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