ServiceNow CSA Exam With Confidence Using Practice Dumps

In ServiceNow, the Event Registry is a module that stores and defines all system events that can be triggered within the platform. Events in ServiceNow are used to trigger business rules, notifications, workflows, and integrations based on specific system activities.

The Event Registry [sysevent_register] table contains predefined and custom event definitions.

It allows developers and administrators to define new custom events.

Events can be triggered manually (via scripts) or automatically based on system actions.

Events are not tied to a specific timeframe but are available for use whenever triggered.

Triggering a Notification

When an incident is assigned, an event such as "incident.assigned" is triggered, which can send an email notification to the assigned user.

Initiating an Automated Workflow

When a new user is onboarded, an event like "user.onboarded" can trigger a workflow to create necessary accounts and permissions.

Logging Custom Events for Reporting

Custom events like "asset.verified" can be used to track when an asset verification process is completed.

Key Features of the Event Registry:Example Use Cases of the Event Registry:

The Event Registry is not a log of completed events but a repository of event definitions that can be triggered.

It defines both default and custom events that can be used across different system processes.

It is used for event-driven automation in ServiceNow.

Why "C. The Event Registry is a module that provides Event definitions" is the Correct Answer?

A. The Event Registry lists all Events that have successfully completed within a 24-hour period – Incorrect

This describes the Event Log [sysevent] table, not the Event Registry.

B. The Event Registry is a list of all Events that originate through an integration – Incorrect

The Event Registry is not specific to integrations; it applies to all events in the system.

D. The Event Registry is a list of all Events that have successfully completed after being Invoked by a script – Incorrect

Events triggered by scripts are logged in the Event Log, not the Event Registry.

Explanation of Incorrect Options:

ServiceNow Docs: Understanding the Event Registry

ServiceNow CSA Study Guide – Event Management

ServiceNow Product Documentation: Creating and Managing Events

References from Certified System Administrator (CSA) Documentation:

In ServiceNow, Client Scripts are scripts that execute in the user's web browser rather than on the server. They are used to enhance user experience by dynamically controlling form behavior, validating user input, or performing real-time updates without requiring a server request.

Types of Scripts in ServiceNow:Script Type

Runs On

Purpose

Client Script

Web browser (client-side)

Modify UI behavior, perform field validations, or respond to user interactions.

Server Script

ServiceNow backend (server-side)

Processes data, enforces business rules, and performs background operations.

Database Script

Database layer

Used for stored procedures or database triggers (not applicable in ServiceNow).

Local Script

Not an actual ServiceNow script type

No such category exists in ServiceNow.

Runs in the web browser when a form is loaded, changed, or submitted.

Can manipulate field values, display messages, or enforce rules in real time.

Uses GlideForm (g_form) and GlideUser (g_user) APIs.

Reduces server load by executing logic without sending requests to the backend.

A. Server script:

Runs on the server-side, not in the browser.

Examples: Business Rules, Script Includes, Scheduled Jobs.

B. Local script:

No such script type in ServiceNow.

C. Database script:

ServiceNow does not allow direct database scripting.

Client Scripts Overview

Scripting Best Practices

Key Features of Client Scripts:Why Other Options Are Incorrect?Official ServiceNow Documentation Reference: