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CIS-ITSM Exam Dumps : Certified Implementation Specialist - IT Service Management

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ServiceNow CIS-ITSM Exam Dumps FAQs

Q. # 1: What is the ServiceNow CIS-ITSM Exam?

The ServiceNow Certified Implementation Specialist IT Service Management (CIS-ITSM) exam validates your ability to implement and configure ServiceNow ITSM applications. It focuses on deploying core ITSM processes such as Incident, Problem, Change, Request, and Knowledge Management.

Q. # 2: Who is the target audience for the CIS-ITSM Exam?

The CIS-ITSM exam is designed for implementation specialists, consultants, system administrators, and developers who configure and deploy ServiceNow ITSM solutions in enterprise environments.

Q. # 3: What topics are covered in the CIS-ITSM Exam?

Topics include:

  • Incident Management

  • Problem Management

  • Change Management

  • Request Management

  • Knowledge Management

  • Configuration Management (CMDB)

  • Performance Analytics

  • Service Catalog and Service Portal

Q. # 4: How many questions are in the ServiceNow CIS-ITSM Exam?

The CIS-ITSM exam consists of 60 multiple-choice questions, including scenario-based items.

Q. # 5: Are there any prerequisites for taking the CIS-ITSM Exam?

Yes. Candidates must complete the ServiceNow ITSM Implementation training and have hands-on experience with ServiceNow ITSM applications.

Q. # 6: What is the cost of the CIS-ITSM Exam?

The CIS-ITSM exam fee is $150 USD, but prices may vary by region.

Q. # 7: How does CertsTopics help in CIS-Service Management Exam preparation?

CertsTopics offers CIS-ITSM PDF study guides and a testing engine that simulate the CIS-Service Management certification exam. Just add to cart and proceed with payment for instant access.

Q. # 8: Is the ServiceNow CIS-ITSM Exam difficult?

The difficulty depends on your hands-on experience and preparation. The exam can be challenging, but CertsTopics.com provides comprehensive CIS-ITSM exam dumps and PDF materials that make the learning process easier and help ensure success.

Certified Implementation Specialist - IT Service Management Questions and Answers

Get Free CIS-ITSM Questions and Answers
Question 1

Which of the following options can a survey administrator define on an individual survey? (Choose two.)

Options:

A.

The ability for end users to decline survey assignments

B.

Number of survey reminder notifications

C.

Trigger conditions

D.

Anonymize responses

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Question 2

What baseline Change Flows support the baseline Normal Change model?

Options:

A.

Change - Normal - Assess- Change - Normal -Authorize- Change- Normal-Close. Change - Implementation tasks

B.

Change - Normal - New, Change - Normal -Assess, Change - Normal - Implement Change - Implementation tasks

C.

Change-Normal-Assess, Change-Normal-Authorize, Change- Normal - Implement Change - Implementation tasks

D.

Change - Normal - New Change - Normal - Review, Change - Normal - Close. Change - implementation tasks

Question 3

A new problem manager wants to know how in create reports for monitoring problem management activities.

What do you recommend they do before creating new reports?

Options:

A.

Submit a request for the sn_report_creator role

B.

Submit a New Report Request via the service catalog

C.

Take the Performance Analytics fundamentals course

D.

Turn on data collection jobs

E.

Go to Reports > View/Run > All. then search for Problem reports

Get Free CIS-ITSM Questions and Answers