ServiceNow Related Exams
CIS-ITSM Exam

Which of the following elements are automatically included in the name of the update set for items published via Catalog Builder?
Choose 2 answers
Incidents can be created and managed in the workspace, using UI layouts that are tailored to different personas, processes, and interfaces. Examples include:
• Default
• Major incidents
• Self Service
• Mobile
What are these UI layouts called in the Now Platform?
In the baseline Change - Normal model how can Change Tasks be added? (Choose two.)