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ServiceNow CIS-CSM Exam With Confidence Using Practice Dumps

Exam Code:
CIS-CSM
Exam Name:
ServiceNow Certified Implementation Specialist - Customer Service Management Exam
Vendor:
Questions:
257
Last Updated:
Jun 16, 2025
Exam Status:
Stable
ServiceNow CIS-CSM

CIS-CSM: CIS-Customer Service Management Exam 2025 Study Guide Pdf and Test Engine

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ServiceNow Certified Implementation Specialist - Customer Service Management Exam Questions and Answers

Question 1

Cost Information on cases is available as part of the Performance Analytics Content Pack for Customer Service.

Options:

A.

True

B.

False

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Question 2

What role does the Engagement Manager play before the Workshop? (Choose two.)

Options:

A.

Project Manager

B.

Acts as intermediary

C.

Provides answers to technical problems

D.

Assists with technical requirements

Question 3

What does NLU stand for?

Options:

A.

Natural-Learning Userability

B.

Natural-Language Understanding Most Voted

C.

Natural-Learning URL

D.

Natural-Language URL