CertsTopics Logo

New Year Special 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: save70

ServiceNow CIS-CSM Exam With Confidence Using Practice Dumps

Exam Code:
CIS-CSM
Exam Name:
ServiceNow Certified Implementation Specialist - Customer Service Management Exam
Certification:
CIS-Customer Service Management
Vendor:
ServiceNow
Questions:
239
Last Updated:
Jan 15, 2025
Exam Status:
Stable
ServiceNow CIS-CSM

CIS-CSM: CIS-Customer Service Management Exam 2024 Study Guide Pdf and Test Engine

Are you worried about passing the ServiceNow CIS-CSM (ServiceNow Certified Implementation Specialist - Customer Service Management Exam) exam? Download the most recent ServiceNow CIS-CSM braindumps with answers that are 100% real. After downloading the ServiceNow CIS-CSM exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the ServiceNow CIS-CSM exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the ServiceNow CIS-CSM exam on your first attempt, we have compiled actual exam questions and their answers. 

Our (ServiceNow Certified Implementation Specialist - Customer Service Management Exam) Study Materials are designed to meet the needs of thousands of candidates globally. A free sample of the CompTIA CIS-CSM test is available at CertsTopics. Before purchasing it, you can also see the ServiceNow CIS-CSM practice exam demo.

Get CIS-CSM Full Access

Related ServiceNow Exams

ServiceNow Certified Implementation Specialist - Customer Service Management Exam Questions and Answers

Get Free CIS-CSM Questions and Answers
Question 1

Customer service personnel who are allocated the customer service agent (sn_customerservice_agent) role are responsible for which of the following tasks? (Choose four.)

Options:

A.

Assist customers with questions, issues and problems

B.

Create cases

C.

Propose major cases

D.

View, edit, and work on cases

E.

Approve customer contacts

F.

Manage customer entitlements

Buy Now
Question 2

Which feature provides easy-to-configure integrations between the Now Platform and third-party Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) tools or platforms?

Options:

A.

Web Services

B.

Active Directory

C.

Import Sets

D.

Integration Hub

Question 3

The self-registration feature enables new customer contacts to submit registration requests from the customer portal. Which role is responsible for creating the unique registration code for each account?

Options:

A.

Customer Service Manager (sn_customerservice_manager)

B.

System administrator (admin)

C.

Service organization administrator (sn_customerservice.service_organization_admin)

D.

Customer admin (sn_customerservice.customer_admin)

Get Free CIS-CSM Questions and Answers