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ServiceNow CIS-CSM Exam With Confidence Using Practice Dumps

Exam Code:
CIS-CSM
Exam Name:
ServiceNow Certified Implementation Specialist - Customer Service Management Exam
Certification:
CIS-Customer Service Management
Vendor:
ServiceNow
Questions:
257
Last Updated:
Dec 21, 2025
Exam Status:
Stable
ServiceNow CIS-CSM

CIS-CSM: CIS-Customer Service Management Exam 2025 Study Guide Pdf and Test Engine

Are you worried about passing the ServiceNow CIS-CSM (ServiceNow Certified Implementation Specialist - Customer Service Management Exam) exam? Download the most recent ServiceNow CIS-CSM braindumps with answers that are 100% real. After downloading the ServiceNow CIS-CSM exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the ServiceNow CIS-CSM exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the ServiceNow CIS-CSM exam on your first attempt, we have compiled actual exam questions and their answers. 

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ServiceNow Certified Implementation Specialist - Customer Service Management Exam Questions and Answers

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Question 1

What is a household entity?

Options:

A.

Group of users that usually share a common address and use services as a group

B.

Group of people that usually share a common address and use services as a group

C.

Group of customers that usually share a common address and use services as a group

D.

Group of consumers that usually share a common address and use services as a group

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Question 2

External customers can view the problem, change, and request records associated with their customer service cases from the Customer and Consumer Service Portals. What can they approve in relation to cases via the portals?

Options:

A.

Change Records and Request Records

B.

Request Records and Escalations

C.

Problem Records and Incident Records

D.

Problem Records and Escalations

Question 3

Now Create provides a prescriptive methodology, leading practices, and accelerators to help with ServiceNow implementations and upgrades How many sequential project phases and exit gates are there in the Now Create Methodology?

Options:

A.

Four

B.

Three

C.

Six

D.

Five

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