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ServiceNow CIS-SM Exam With Confidence Using Practice Dumps

Exam Code:
CIS-SM
Exam Name:
Certified Implementation Specialist - Service Mapping
Certification:
CIS-Service Mapping
Vendor:
ServiceNow
Questions:
106
Last Updated:
Oct 2, 2026
Exam Status:
Stable
ServiceNow CIS-SM

CIS-SM: CIS-Service Mapping Exam 2025 Study Guide Pdf and Test Engine

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Certified Implementation Specialist - Service Mapping Questions and Answers

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Question 1

Within the CMDB, all application CI Types/Classes are children of which parent class?

Options:

A.

Database Instance [cmdb_ci_db_instance]

B.

Software [cmdb_ci_software]

C.

Installed Software [cmdb_ci_installed_software]

D.

Application [cmdb_ci_appl]

E.

Licenses [cmdb_ci_license]

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Question 2

Which represents the skills needed that a Service Mapping administrator or implementer should have?

Choose 4 answers

Options:

A.

Understanding of relational database theory

B.

Understanding of XML, Regex, Delimited text, and JSON

C.

Intermediate or above Windows and Unix administration skills

D.

Scripting capabilities with respect to Unix and Windows commands

E.

Sufficient skills to build an enterprise website

F.

Understanding of protocols such as HTTP, TCP, SNMP, SOAP, and REST

Question 3

Which best describes what Identification Rules are?

Options:

A.

Used to track duplicate CIs until resolved

B.

Consists of one or more identifier entries that specify the criterion attributes that uniquely identify a CI

C.

Used by the coalesce field when importing data into ServiceNow using a transform map

D.

Allows the ability to assign a priority to data sources if multiple data sources are authorized to update the same table or table attributes

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