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ServiceNow CIS-SM Exam With Confidence Using Practice Dumps

Exam Code:
CIS-SM
Exam Name:
Certified Implementation Specialist - Service Mapping
Certification:
CIS-Service Mapping
Vendor:
ServiceNow
Questions:
106
Last Updated:
Oct 16, 2026
Exam Status:
Stable
ServiceNow CIS-SM

CIS-SM: CIS-Service Mapping Exam 2025 Study Guide Pdf and Test Engine

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Certified Implementation Specialist - Service Mapping Questions and Answers

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Question 1

Which one of the following best represents the breadth of types of Configuration Items (CIs) discovered by

running Service Mapping?

Options:

A.

Hardware, Installed Software, Network Gear

B.

Physical Components, Logical Components, Certificates

C.

Applications, Licenses, IP Addresses

D.

Cloud Services, Applications, CI Relationships

E.

Hardware, Licenses, CI Relationships

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Question 2

Which best describes what Identification Rules are?

Options:

A.

Used to track duplicate CIs until resolved

B.

Consists of one or more identifier entries that specify the criterion attributes that uniquely identify a CI

C.

Used by the coalesce field when importing data into ServiceNow using a transform map

D.

Allows the ability to assign a priority to data sources if multiple data sources are authorized to update the same table or table attributes

Question 3

Within the CMDB, all application CI Types/Classes are children of which parent class?

Options:

A.

Database Instance [cmdb_ci_db_instance]

B.

Software [cmdb_ci_software]

C.

Installed Software [cmdb_ci_installed_software]

D.

Application [cmdb_ci_appl]

E.

Licenses [cmdb_ci_license]

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