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Avaya 7492X Exam With Confidence Using Practice Dumps

Exam Code:
7492X
Exam Name:
Avaya Aura® Call Center Elite Support Exam
Certification:
ACSS - 7492
Vendor:
Avaya
Questions:
83
Last Updated:
Apr 30, 2025
Exam Status:
Stable
Avaya 7492X

7492X: ACSS - 7492 Exam 2025 Study Guide Pdf and Test Engine

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Avaya Aura® Call Center Elite Support Exam Questions and Answers

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Question 1

Which vector object can replace the Time of day (TOD) global Vector Variable?

Options:

A.

Vector Routing Table

B.

Business Schedule Table

C.

Service Hours Table

D.

Policy Routing Table

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Question 2

To activate and use Best Services Routing (BSR) Available Agent Adjustment, which two must be configured In the Avaya AuraCM Elite Call Center? (Choose two.)

Options:

A.

The BSR Application ID must be set in the VDN form.

B.

Set the Available Agent Adjustments tor BSR to y in the System Parameters Feature form.

C.

The Available Agent Adjustments for BSR must be set to YES on System-Parameters Customer Options.

D.

Percent Allocation in the Business Advocate feature must be enabled.

Question 3

A customer wants to reduce costs in their contact center. They choose to employ Network Call Redirection (NCR) to eliminate as much private network cost as possible. The call center is using Best Services Routing (BSR) to distribute calls to multiple centers.

Which command in the vector would invoke NCR using BSR?

Options:

A.

route-to number 112920414

B.

route-t number 11292414

C.

reply-best

D.

queue-to best

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