Avaya Related Exams
7492X Exam
A customer wants to evaluate Call Center Elite/Communication Manager system performance to observe usage trends and recommend updates or corrective actions.
Which object should the customer check to evaluate the system performance?
To activate and use Best Services Routing (BSR) Available Agent Adjustment, which two must be configured In the Avaya AuraCM Elite Call Center? (Choose two.)
A customer reports that they have an active alarm. The alarm is from the Media Director and reads “Device Monitor Failure”.
What should you advise the customer to do?