Avaya Related Exams
7492X Exam
To activate and use Best Services Routing (BSR) Available Agent Adjustment, which two must be configured In the Avaya AuraCM Elite Call Center? (Choose two.)
A customer reports that they have an active alarm. The alarm is from the Media Director and reads “Device Monitor Failure”.
What should you advise the customer to do?
A customer wants to evaluate Call Center Elite/Communication Manager system performance to observe usage trends and recommend updates or corrective actions.
Which object should the customer check to evaluate the system performance?