7492X Exam Dumps : Avaya Aura® Call Center Elite Support Exam

The BSR Application ID must be set in the VDN form.

Set the Available Agent Adjustments tor BSR to y in the System Parameters Feature form.

The Available Agent Adjustments for BSR must be set to YES on System-Parameters Customer Options.

Percent Allocation in the Business Advocate feature must be enabled.

Check the License Director configuration and ensure the service is running

Restart and Stop the Media Director to resolve the error

Check the Media Director configuration and Avaya Aura® Communication Manager

Check the device exists in Communication Manager and that it is added in the AES Security database

Reduce or eliminate the business Impact of the vector by testing the vectors.

Identify components where the queue is configured. Including the switch, the communication manager, and the programming of the vector, and formulate a hypothesis for testing.

Take corrective action for the vector configuration, by reviewing the current situation and modifying It until the vector queues calls properly.

Determine the frequency and severity of the Issue where the vector does not route calls properly