Avaya Related Exams
7492X Exam
To activate and use Best Services Routing (BSR) Available Agent Adjustment, which two must be configured In the Avaya AuraCM Elite Call Center? (Choose two.)
The Status Poll VDN does not respond to a consider location vector command. Which three reasons are causing this problem? (Choose three.)
A company using Avaya Aura® Call Center Elite is experiencing problems configuring vectors. The vector is not routing calls to a particular queue. Vectors are routing calls to other configuration queues correctly.
As a part of a good Global Support Services (CSS) methodology, what should the company do next?