Avaya 7492X Practice Exam Dumps 2025

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Avaya Aura® Call Center Elite Support Exam Questions and Answers

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Question 1

While configuring a vector using the Best Services Routing (BSR) feature, the Installer was not able to use the consider location command.

What is causing this problem?

Options:

A.

Expert Agent Selection (EAS) was not enabled on the Feature Related System Parameters form.

B.

The location number is not defined In the BSR application form.

C.

The ASAI routing is not enabled-

D.

Preference Handling Distribution (FAS-PHD) was not enabled on the System-Parameters Customer-Options form.

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Question 2

The Status Poll VDN does not respond to a consider location vector command. Which three reasons are causing this problem? (Choose three.)

Options:

A.

The Incorrect Status Poll VDN is defined in HSR application form.

B.

The Console Permission is NOT enabled.

C.

The Route-pattern TSC settings has a setting = n.

D.

The Interflow Vector Is not defined at the remote location.

E.

The Status Poll VDN is using TAC Instead of aar analysis digits.

Question 3

A customer wants to evaluate Call Center Elite/Communication Manager system performance to observe usage trends and recommend updates or corrective actions.

Which object should the customer check to evaluate the system performance?

Options:

A.

System files

B.

Trace files

C.

Log files

D.

Traffic reports

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