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Avaya 72400X Exam With Confidence Using Practice Dumps

Exam Code:
72400X
Exam Name:
Avaya Equinox Solution with Avaya Aura Collaboration Applications Support Exam
Certification:
Avaya Other Certification
Vendor:
Avaya
Questions:
60
Last Updated:
Apr 30, 2025
Exam Status:
Stable
Avaya 72400X

72400X: Avaya Other Certification Exam 2025 Study Guide Pdf and Test Engine

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Avaya Equinox Solution with Avaya Aura Collaboration Applications Support Exam Questions and Answers

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Question 1

A support technician wants to retrieve a Customer Support Package from an Avaya Equinox® Conferencing component (for example, an Equinox® Media Server), to open a ticket with Avaya technical support.

What is the procedure to retrieve the package?

Options:

A.

Access Equinox® Management web GUI, and configure an external file transfer server under Settings.

B.

Access the component's CLI and navigate to /opt/Avaya/logs/CSP.

C.

Access Equinox® Management web GUI, choose a respective device from the list under Devices, and pick the Retrieve Customer Support Package option from the menu.

D.

Access Equinox® Management web GUI and navigate to Logs & Events > Logs > Retrieve Customer Support Package.

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Question 2

When troubleshooting an Avaya Equinox® Conferencing solution issues related to access from the public network, debugging which component is recommended first?

Options:

A.

Avaya Aura® Web Gateway

B.

Session Manager

C.

Session Border Controller

D.

Avaya Aura® Communication Manager

Question 3

An Avaya support engineer has advised the customer to use the Diagnostic feature of the Avaya IX™ Workplace Client for Windows to collect the client log files and attach them to an email message to Avaya Support.

Where in the Avaya IX™ Workplace Client for Windows can the customer generate an email message with an attached zip archive of the Client logs?

Options:

A.

Select Settings > Trouble Ticket and then click on Report a Problem.

B.

Select Settings > Logs and then click on Report a Problem.

C.

Select Settings > Support and then click on Report a Problem.

D.

Select Settings > Log Pack and then click on Report a Problem.

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