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Salesforce Sales-Cloud-Consultant Based on Real Exam Environment

Certified Salesforce Sales Cloud Consultant (SP23) Questions and Answers

Question 13

Organization-wide default settings for Account is set to Private at Cloud Kicks- Users are unable to see each others accounts.

When a Salesforce admin assigns User A as the owner of an opportunity related to User B's account, which additional access will User A gain?

Options:

A.

User A will have Read-Write access to the opportunity's Account and its related contact records.

B.

User A will have Read-Only access to the opportunity's Account record.

C.

User A will have Read-Only access to the opportunity's Account and its related contact records.

D.

User A will have Read-Write access only to the opportunity's Account record.

Question 14

Good Kicks has the goal of generating high-quality leads by implementing Sales Cloud.

Which metrics should the consultant analyze to determine the success of this goal?

Options:

A.

Total number of Leads created by a Sales Rep

B.

Lead to Opportunity Conversion Rate

C.

Lead to Quote Conversion Rate

D.

Total number of Leads by source

Question 15

The sales department at Cloud Kicks is growing quickly. New sales executives should prioritize interacting with existing contacts who are decision makers and influencers to further the business relationship.

Which solution should the consultant recommend?

Options:

A.

Use Contact roles on the Opportunity object.

B.

Add a contact lookup Meld to the Opportunity.

C.

Add a multi-select picklist field on the Opportunity object.

D.

Use a junction object between the Opportunity and Contact.

Question 16

Cloud Kicks uses .pdf documents in Sales Cloud to help the sales team learn about new products. Which feature should a consultant recommend to store these documents?

Options:

A.

Files sync

B.

Salesforce Files

C.

Document lists

D.

Salesforce Knowledge