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Salesforce Cloud Consultant Sales-Cloud-Consultant Book

Certified Salesforce Sales Cloud Consultant (SP23) Questions and Answers

Question 21

Sometimes, sales reps need to create contacts without accounts based on business processes.

What should the consultant take into consideration about these contacts?

Options:

A.

Contacts without accounts need to be shared through sharing rules

B.

Contacts without accounts are shared through the Role Hierarchy.

C.

Contacts without accounts are private and only the owner and admin can view them.

D.

Contacts without accounts need to be manually shared.

Question 22

Which data migration sequence should consultant recommend for the objects?

Options:

A.

Opportunities, Products, pe Line toe Cases, Leads, Campaigns, Accounts, Contacts:

B.

Accounts, Opportunities, Contacts, Products, Product Line Items, Cases, Leads, Campaigns

C.

Contacts, Accounts, Leads, Campaigns, Opportunities, Products, Product Line Items, Cases.

D.

Accounts, Contacts, Opportunities, Products, Product Line Items, Cases, Leads. Campaigns

Question 23

Universal Containers (UC) has established Sales Ops teams. As part of the sales process, Tasks are used to track all customer interactions. UC wants any available Sales Ops team member to handle these Tasks as soon as possible.

Which Salesforce functionality should the consultant recommend to meet the requirement?

Options:

A.

Create Opportunity Teams to manage Tasks.

B.

Leave the Task's Assigned To held bank

C.

Use workflows to create a Task for each team member.

D.

Assign Tasks to a queue to share work efficiently.

Question 24

Cloud Kicks wants to sell to both consumers and businesses. The consumer sales team and business sales team will use different Stages.

Which two Salesforce functions will allow the consultant to meet this requirement?

Choose 2 answers

Options:

A.

Sales Processes

B.

Pipeline Inspection

C.

Opportunity Splits

D.

Record Types