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Changed Sales-Cloud-Consultant Exam Questions

Certified Salesforce Sales Cloud Consultant (SP23) Questions and Answers

Question 5

An executive at Cloud Kicks (CK) has asked its admin to create a diagram to show the high level processes the business. CK plans to use the diagram to show the context of a new process within the overall business whole.

What should the admin create to meet this requirement?

Options:

A.

Capability Model

B.

Strengths, Weaknesses, Opportunities, Threats (SWOT) Diagram

C.

Suppliers, Imports, Processes, Outputs, Customers (SIPOC) Diagram

D.

Value Stream Map

Question 6

A consultant is implementing a new Sales Cloud instance for Cloud Kicks (CK) that

has a public sharing model for Accounts. Different sales reps own local Accounts that create a

multi-level Account Hierarchy. CK needs to see the total number of closed won opportunities

and the revenue value for all Accounts in the hierarchy when viewing 2 Parent Account.

Which recommendation meets this requirement?

Options:

A.

Configure an after-save flow to update a custom field on the parent Account with the

total value of opportunities from the child Accounts.

B.

Create a Roll-Up Summary field on the parent Account with the total value of won Opportunities from the child Accounts

C.

Create a workflow rule to update the custom field on the parent Account with the total value of won Opportunities from the child Accounts

D.

Use the View Account Hierarchy option and include a custom Roll-Up Summary field with the total value of won Opportunities in the displayed columns.

Question 7

Cloud Kicks (CK) maintains products and price books on an external platform due to the high frequency of pricing changes to products. CK has a B2B license. Sales managers want to monitor pipeline by sales rep and territory, report on team revenue to goal, and view order status «n Salesforce.

What are two actions the consultant should take to meet the requirements?

Choose 2 answers

Options:

A.

Enable Optional Price Books for Orders.

B.

Implement Opportunity Teams and Opportunity Splits

C.

Use opportunities and enable Forecasts

D.

Import products and price books from the external platform.

Question 8

A small company has hired a consultant to plan its Sales Cloud implementation. The company wants to get up and running with Sales Cloud right away. The deadline has yet to be established, and the requirements still need to be defined.

Which project management methodology should a consultant recommend to ensure the implementation is successful?

Options:

A.

Six Sigma

B.

Waterfall

C.

Prince2

D.

Agile