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Salesforce Community Cloud CRT-271 New Questions

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Total 285 questions
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Certification Preparation For Community Cloud Consultants Questions and Answers

Question 33

Which three actions should the Salesforce Admin take before the Community launches? A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits.

Options:

A.

Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules.

B.

Make sure customers are not members of other Salesforce Communities.

C.

Test the Community for member activity, including cases and articles.

D.

Formalize the member registration process, including automating the account assignment orperson account creation.

E.

Performance test the Community with a large number of members with increased activity.

Question 34

Universal Containers has a Community for their partners. They would like to add a new partner company and grant their users access to the Community. What is the first step the Salesforce Admin must complete to set up the partner users?

Select one or more of the following:

Options:

A.

Add partner contacts to the Community as members

B.

Create the account and enable it as a partner account

C.

Allow partner users to self-register and gain access

D.

Create a partner profile for the company

Question 35

Universal Containers needs to announce their upcoming Annual Conference to all members of their Customer Community.

In which two ways should this be set up? Choose 2 answers.

Options:

A.

In the Community Workspaces, target all Recommendations to a new Audience Type.

B.

In Community Builder, add the Featured Recommendations Component to the page.

C.

In the Community Workspaces, create the Recommendation.

D.

In the Community Workspaces, add a new Custom Recommendations Channel.

E.

In Community Builder, add the Recommendations Component to the page.

Question 36

Northern Trail Outfitters launches a Community using the Napili template. Community members report that they do NOT have a menu option to navigate to see their invoices. The Salesforce Admin has validated the following on the Community user profile: • Users Profile has Read Access on the Invoice Object • Users Profile has a tab visible for Invoice Object. What should the Salesforce Admin do to troubleshoot this issue?

Options:

A.

Verify that the Navigation Menu in Community Builder has 'Type: Salesforce Object' and 'Object Type: Invoices.'

B.

Verify that the Navigation Menu in Community Management has 'Type: Salesforce Object' and 'Object Type: Invoices.'

C.

Verify that the Invoices tab is under the Selected tab in Community Management

D.

Verify that the Invoices tab is under the Selected tab in Community Settings Setup

Page: 9 / 11
Total 285 questions
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