CRT-271 Questions Bank

Certification Preparation For Community Cloud Consultants Questions and Answers

Question 17

Northern Trail Outfitters is launching a Community using the Customer Service (Napili) Template. They need to add gamification to their website. The following requirements must be met:

- Use the Standard Component on the home page.

- Logged-in users should be able to see their rank.

- Show the top five Community users in the leaderboard.

Which three steps should a Salesforce Admin take to fulfill these requirements?

Choose 3 answers.

Options:

Select the Show User Rank checkbox for the component in the property editor.

Enable setup and display of the Reputation Levels option and configure Reputation in Community Management.

Set the number of users to 5 in the property editor for the component.

Drag the Reputation Leaderboard Component to the Community page in Community Management.

Drag the Reputation Leaderboard Component to the Community page in Site.com.

Question 18

Universal Containers needs to roll out mobile access in their Community. Their Community environment is as follows:• Five active Communities• Four of the active Communities are built on the Napili template; one is built in a Visualforce/Tab container• Mobile device: Apple iPhone (i0S)What is the recommended method to ensure access of active Communities on a mobile device?

Options:

Access four template -based Communities via Salesforce1 'OS app and Visualforce/Tab Community via mobile browser

Access all Communities via Salesforce1 iOS app

Access four template -based Communities via mobile browser and Visualforce/Tab community via Salesforce1 mobile browser app

Access all Communities via mobile browser using the Community URL

Question 19

Universal Containers needs to enhance the customer experience by providing a capability to support French and Italian languages to their Community guest users. Their Community is built using the Napili template. What two things should a Salesforce Admin do to accomplish this requirement? Choose 2 answers

Options:

Add French and Italian languages to the Community using the Community Builder Page Editor

Add French and Italian languages to the Community using Site.com configuration

Add the Language Picker Component to make French and Italian available on the Community Pages

Add French and Italian to Language Settings under Admin Setup

Question 20

Universal Containers sets up and publishes a Community. What three things should a Salesforce Admin do to log into the Community and validate the Community features? Choose 3 answers.

Options:

Choose Login to the Community as a User from the contact record in Salesforce.

Select the Community from the global header as an internal user.

Preview the Community as a specific Community user in the preview mode of the Community builder.

Select a Customer user record and select the Login option.

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Certification Preparation For Community Cloud Consultants Questions and Answers

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