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CRT-271 Exam Dumps : Certification Preparation For Community Cloud Consultants (SP25)

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Certification Preparation For Community Cloud Consultants (SP25) Questions and Answers

Question 1

Northern Trail Outfitters needs to provide support to all customers in their Customer Community, including customers who have NOT logged in. Currently, customers can only view Knowledge articles if they are logged in.

What should the Salesforce Admin do to make sure that Knowledge articles are visible to unauthenticated users?

Options:

A.

Modify the customer profile to include all Knowledge articles types and fields to help customers view articles without login.

B.

Make the article detail page available for unauthenticated access to help customers view articles without login.

C.

Update the channel for all Knowledge articles to include Public as a channel to help customers view articles without login.

D.

Create custom Community pages with components for Knowledge articles and make them available for guest user profiles.

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Question 2

Universal Containers needs to build a Community for their customers. The following security requirements must be met: • Customers can access their accounts. invoices. and orders. • An account is associated to only one individual. • A few customers who act as partners need access to individual accounts. • Customers can NOT see each Other's data unless is explicitly granted. Which option fulfills the requirements?

Options:

A.

User Customers Account. Customer Community Plus License. and sharing rules.

B.

Customers Account. Customer Community License. and sharing rules.

C.

User Person Account, Customers Community License. and Sharing Set.

D.

User Person Account. Customers Community Plus License. and Super User access

Question 3

Universal Containers needs to announce their upcoming Annual Conference to all members of their Customer Community.

In which two ways should this be set up? Choose 2 answers.

Options:

A.

In the Community Workspaces, target all Recommendations to a new Audience Type.

B.

In Community Builder, add the Featured Recommendations Component to the page.

C.

In the Community Workspaces, create the Recommendation.

D.

In the Community Workspaces, add a new Custom Recommendations Channel.

E.

In Community Builder, add the Recommendations Component to the page.