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Pearson Certified-Business-Analyst New Attempt

Salesforce Certified Business Analyst (BA-201) Questions and Answers

Question 13

Universal Containers is nearing the launch date for its new Salesforce Loyalty Management program. The business analyst (BA) has ensured the user acceptance testing (UAT) plan has the proper test scripts.

What is another important item the BA should look for in the UAT plan?

Options:

A.

Estimated cost

B.

Timelines

C.

Process maps

Question 14

A business analyst (BA) is preparing for user acceptance testing for case management scenarios in Service Cloud.

What should the BA do to help prevent gaps from being discovered after go live?

Options:

A.

Focus more on happy path testing and less on edge case testing.

B.

Write test scripts that reflect real life and cover the requirements.

C.

Streamline testing by limiting the number of testers involved.

Question 15

The project manager for Universal Container tells the business analyst (BA) that the developers on the team are having trouble understanding what to build because the acceptance criteria for the Sales Cloud user stories are confusing.

How should the BA respond to the feedback effectively?

Options:

A.

Recommend additional training resources.

B.

Ask for specific examples to review.

C.

Confirm that best practices are being followed.

Question 16

The business analyst (0A) at Universal Containers has met with stakeholders and is using the waterfall methodology to capture requirements for Sales Cloud enhancements for a future product release.

What is the next step for the BA to take before build can begin?

Options:

A.

Define the minimal viable product.

B.

Get approval and signoff on the requirements.

C.

Schedule sprint planning meetings.