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Certified-Business-Analyst Exam Dumps : Salesforce Certified Business Analyst (BA-201)

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Salesforce Certified-Business-Analyst Exam Dumps FAQs

Q. # 1: What is the Salesforce Certified Business Analyst (BA-201)?

The Salesforce Certified Business Analyst (BA-201) is a certification test designed for professionals who have experience in business analysis and Salesforce. It validates the skills needed to effectively work with stakeholders to drive business improvements using Salesforce.

Q. # 2: Who is the target audience for the Salesforce Certified-Business-Analyst Exam?

The Salesforce Certified-Business-Analyst target audience includes business analysts, Salesforce administrators, consultants, and professionals involved in business process improvements and requirements gathering.

Q. # 3: What topics are covered in the Salesforce Certified-Business-Analyst Exam?

The Salesforce Certified-Business-Analyst Exam covers topics such as Customer Discovery, Collaboration with Stakeholders, Business Process Mapping, Requirements, User Stories, and User Acceptance.

Q. # 4: What is the passing score for the Salesforce Certified-Business-Analyst Exam?

The passing score for the Salesforce Certified-Business-Analyst Exam is 72%.

Q. # 5: How long is the Salesforce Certified-Business-Analyst Exam?

The Salesforce Certified-Business-Analyst Exam duration is 1 hour and 45 minutes.

Q. # 6: How many questions are on the Salesforce Certified-Business-Analyst Exam?

The Salesforce Certified-Business-Analyst Exam consists of 60 multiple-choice questions.

Q. # 7: Where can I find practice tests and exam dumps for the Salesforce Certified-Business-Analyst Exam?

You can find Certified-Business-Analyst practice tests and exam dumps on CertsTopics. We offer high-quality Certified-Business-Analyst PDFs and a testing engine to help you prepare Salesforce Business Analyst exam effectively.

Q. # 8: How often is the Salesforce Certified-Business-Analyst Exam updated?

CertsTopics updates its Salesforce Certified-Business-Analyst dumps material regularly to ensure they reflect the most current exam content and Salesforce features.

Q. # 9: What kind of success guarantee does CertsTopics offer?

CertsTopics provides a success guarantee on our Salesforce Certified-Business-Analyst exam dumps and practice tests. If you follow our Certified-Business-Analyst study guides, we are confident you will pass your Certified-Business-Analyst exam.

Q. # 10: Can I use CertsTopics Certified-Business-Analyst study materials on multiple devices?

Yes, CertsTopics Certified-Business-Analyst study materials can be accessed on various devices like laptops, tablets, and smartphones, providing flexible learning options for your Salesforce Certified-Business-Analyst exam preparation.

Q. # 11: What is the process to purchase Salesforce Certified-Business-Analyst preparation materials on CertsTopics?

Simply add the desired Certified-Business-Analyst PDFs or testing engine to your cart, proceed with payment, and you'll get instant access to the Salesforce Certified-Business-Analyst dumps materials.

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Salesforce Certified Business Analyst (BA-201) Questions and Answers

Question 1

Cloud Kicks (CK) has expressed concerns about the distribution process for a new line of shoes, because the company consistently misses its targeted delivery dates. CK asks the business analyst (BA) to uncover the issue and propose a business solution.

What should the BA do next?

Options:

A.

Review future state distribution processes for CK.

B.

Explore how retailers similar to CK handle distribution.

C.

Shadow an operations team member at the CK distribution facility.

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Question 2

Universal Containers has kicked off a project focused on transforming its customer service department using Service Cloud. During onboarding, the project manager shared the following process maps with the business analyst (BA):

Case Creation

• Case Triage

• Case Assignment

• Case Management

• Case Closure

Which key attributes should the BA look for when reviewing the process maps?

Options:

A.

Audiences, scope, inputs, outputs, and resources

B.

Cost, timeline, risks, requirements, and opportunities

C.

Case sources, types, volumes, priorities, and reasons

Question 3

The delivery team at Cloud Kicks has Just conducted a successful sprint demo showcasing a new sales dashboard. However, the marketing team Is unhappy because the new lead automation they requested was missing from the deliverables and an Important new marketing campaign is starting the next day.

What did the business analyst fall to do during sprint planning'?

Options:

A.

Prioritize the sprint backlog with stakeholders

B.

Calculate the sprint capacity correctly

C.

Create a burndown list of sprint tasks