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Certified-Business-Analyst Leak Questions

Salesforce Certified Business Analyst Exam (SP23) Questions and Answers

Question 73

Cloud Kicks is creating a new lead conversion process in Sales Cloud. During a recent sprint, the business analyst created user stories related to the Opportunity object. Test scripts were created for the lead conversion process. All of the test scripts passed and the new functionality was deployed. After deployment, end users reported error messages when manually creating new Opportunities.

Which area of user acceptance testing (UAT) was overlooked''

Options:

A.

Functionality on interconnected objects should be part of UAT.

B.

Several teams should be part of UAT to represent multiple viewpoints.

C.

End users who are experts in that functionality should participate in UAT.

Question 74

Northern Trail Outfitters follows an Agile methodology for its Marketing Cloud projects. The project team creates several types of documents.

Which document should a business analyst use to. capture the software and behavioral requirements of the application?

Options:

A.

Scope statement specification

B.

Functional requirements specification

C.

System requirements specification

Question 75

The business analyst (BA) At universal Containers is writing user stories for its Salesforce Field Service implementation.

What should the BA evaluate to understand the understand the risk level of the user stories?

Options:

A.

Scope, resource, and documentation impact

B.

Team, budget, and timeline impact

C.

Technical, operational, and regulatory impact

Question 76

The business analyst is auditing data access by documenting Field-level Security on the Account object in Salesforce.

How do end users participate as stakeholders in data Governance?

Options:

A.

They export their data back it up locally.

B.

They implement their data entry workarounds in the system.

C.

They provide valuable feedback on how they use data.