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Salesforce Certified Business Analyst (BA-201) Questions and Answers

Question 41

Cloud Kicks is preparing for User Acceptance testing (UAT) related to an upcoming major release.

To which environment should a business analyst recommend that users log in to complete their assigned testing?

Options:

A.

Full Sandbox

B.

Production

C.

Developer

Question 42

After reviewing a technical demo, the Northern Trail Outfitters sales leadership team wants to mate adjustments to the original requirements around Sales Cloud opportunity management.

What should the business analyst do to manage the requested changes?

Options:

A.

Update the gap analysis document and scope statement specification.

B.

Update the change request log and draft a new user story.

C.

Update the change management document and user acceptance testing plans.

Question 43

Which method should a business analyst use to show current state business flows in Salesforce?

Options:

A.

Universal Process Notation

B.

Entity Relationship Diagramming

C.

Storyboarding

Question 44

Which of the following User Management terms is best described by this definition: " Item assigned to a User that determines the functionality that they can access across the Salesforce ecosystem".

Options:

A.

Role

B.

User License

C.

Profile

D.

Username