CCNP Security 300-710 Release Date

To ensure that VoIP traffic in a contact center is not impacted by performance issues after deploying an access control policy on a Cisco Secure Firewall Threat Defense (FTD) device, the engineer should configure the access control rule with the " trust " action. The " trust " action allows traffic to bypass inspection and policy enforcement, ensuring that critical VoIP traffic is not delayed or degraded.

Steps:

In FMC, navigate toPolicies > Access Control > Access Control Policy.

Create a new rule or edit an existing rule.

Set the source and destination for the VoIP traffic.

Set the action to " trust " to ensure the VoIP traffic is not inspected.

By configuring the rule with the " trust " action, the VoIP traffic will be prioritized, maintaining the quality and performance required for the contact center operations.

When performing packet capture on a Cisco Secure Firewall Threat Defense (FTD) device, ensuring that the allocated memory is sufficient is crucial for capturing all necessary traffic during a specified capture session. If users experience issues accessing a server and the engineer suspects not all traffic was collected, it indicates that the current memory allocation might not be enough to store the entire capture data for the 15-minute session.

Steps:

Check the current memory allocation for packet captures on the FTD device.

Increase the memory allocation if it is insufficient to handle the volume of traffic expected during the capture session.

This ensures that all relevant traffic is captured and can be analyzed to diagnose and resolve the network issue.