All SDM_2002001040 Test Inside Nokia Questions

Basic reference in contractual disputes with customer.

Service Manual, helping to induct new Care Team members.

Financial Planning support tool in CT.

The source of resource forecast data.

It enables the Account Manager / CT Head to explain to the CaPM the content of the Care Contract.

It ensures that the Care Contract implementation responsibility is transferred from Sales to Care.

It ensures a smooth and seamless Customer Relationship interface.

It ensures that all the requirements to provide Care services under the Care Contract are agreed and available for the customer.

Care Agreement, Supply Contract, Project Plan, WTR Report, Account Plan, NSN-PRS Report.

Care Agreement, other Service Agreements, Supply Contract, Project Plan, Account Plan, 3rd Party Agreements.

Care Agreement, NELLE Forecast, Supply Contract, WTR Report, Project Plan, Account Plan.

Supply Contract, NSN-PRS Report, Project Plan, Account Plan, 3rd Party Agreements.

Services, schedules, contacts, care procedures, customer installed base.

NSN Care contacts, map of power, CT organization chart.

Upgrades and updates schedules.

NSN contacts and Emergency escalation procedure.