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Free PEGAPCDC87V1 Exam Dumps

Certified Pega Decisioning Consultant (PCDC) 87V1 Questions and Answers

Question 1

U+ Bank uses a Next-Best-Action decision strategy to automatically approve credit card limit changes requested by customers. A scorecard model determines the customer credit score. The automatic approval of credit card limits are processed based on the following criteria set by the bank:

The bank wants to change the threshold value for the USD 2000 credit limit from “<175” to “<200”.

As a Strategy Designer, how do you implement this change?

Options:

Change in the strategy the condition from “.pxSegment <=175” to “.pxSegment <=200”

Map the score value in the decision strategy to “<=200”.

Change the cutoff value in the results tab of the scorecard decision component

Change the cutoff value in the results tab of the scorecard model

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Question 2

As a decisioning consultant you are setting up the action hierarchy for MyCo Select the correct action hierarchy level for each of the hierarchy items identified.

Options:

Answer:

Explanation:

Correct Action Hierarchy Levels:

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Action Hierarchy Level: Action

Retention

Action Hierarchy Level: Business Issue

Tablets

Action Hierarchy Level: Group

Service

Action Hierarchy Level: Business Issue

Change address

Action Hierarchy Level: Action

Proactive retention

Action Hierarchy Level: Group

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Action: This is a specific offering or initiative that can be presented to customers. It is a specific action within the broader strategy.

[Reference: [Pega-Customer-Decision-Hub-User-Guide-85.pdf, "Managing actions", pg. 215], Retention, Business Issue: Retention is a high-level business issue that encompasses various strategies and actions aimed at retaining customers., Reference: [Pega-Customer-Decision-Hub-User-Guide-85.pdf, "Understanding the action hierarchy", pg. 210], Tablets, Group: Tablets fall under a group level which can include various actions related to tablets, such as different models or offers., Reference: [Pega-Customer-Decision-Hub-User-Guide-85.pdf, "Understanding the action hierarchy", pg. 210], Service, Business Issue: Service is a broad category that involves actions and strategies to improve customer service., Reference: [Pega-Customer-Decision-Hub-User-Guide-85.pdf, "Understanding the action hierarchy", pg. 210], Change address, Action: This is a specific operational task or action that a customer might need to take., Reference: [Pega-Customer-Decision-Hub-User-Guide-85.pdf, "Managing actions", pg. 215], Proactive retention, Group: Proactive retention is a specific group within the broader retention business issue, involving targeted actions to proactively retain customers., Reference: [Pega-Customer-Decision-Hub-User-Guide-85.pdf, "Understanding the action hierarchy", pg. 210], By correctly identifying and setting up the hierarchy levels, MyCo ensures that their strategies and actions are organized logically and efficiently within the Pega Customer Decision Hub, facilitating better decision-making and management of customer interactions., , ]

Question 3

Reference module: Analyzing the effect of business changes using Pega Scenario Planner.

Myco, a telco, has recently implemented a project in which data plan offers are presented to qualified customers. Myco wants to understand the impact to revenue if the business introduces a new data plan offer. As a Decisioning Consultant, which simulation do you run to meet the requirement?

Options:

Pega Value Finder

Pega Scenario Planner

Audience Simulation

Distribution Test

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PEGAPCDC87V1 Exam Dumps : Certified Pega Decisioning Consultant (PCDC) 87V1

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Certified Pega Decisioning Consultant (PCDC) 87V1 Questions and Answers

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