PEGAPCDC85V1 Exam Dumps : Pega Certified Decisioning Consultant (PCDC) version 8.5

In a Decisioning Strategy, which decision component is required to enable access to the Customer properties like age, income, etc.?

MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time, they received the wrong offer promotion, leading to customer dissatisfaction. The company decides to boost customers' needs in the prioritization formula, to improve sales in the current quarter.

Which arbitration factor do you configure to implement the requirement?

You are the decisioning consultant on an Al-powered one-to-one customer engagement implementation project. You are asked to design the next-best-action prioritization expression that balances the customer needs with the business objectives.

What factor do you consider in the prioritization expression?