L4M2 Exam Dumps : Defining Business Needs

Explanation

Statement of Work (SoW) is the document that captures and defines all aspects of your project. You’ll note the activities, deliverables and the timetable for the project. It’s an extremely detailed document as it will lay the groundwork for the project plan.

Project Initial Document is an important document and should precede any specification writing project. It sets out the scope of the project and it is the team's mandate from senior management

Work instructions are also called work guides, Standard Operating Procedures (SOPs), job aids or user manuals, depending on the situation. In any case, the purpose of work instructions is to clearly explain how a particular work task is performed.

Framework agreements are arrangements between one or more buyers and one or more suppliers that provide the terms governing contracts to be established for a certain period of time, in particular with regard to price and, where necessary, the quantity envisaged.

Comprehensive and Detailed Explanation (from CIPS L4M2 – Business Case Development)

A robust business case must:

Quantify costs and risks (financial, operational, environmental).

Identify and justify business benefits (savings, value, compliance, performance).

Supplier lists or informal notes are not appropriate inclusions.

Thus, Option A (1 and 3 only) is correct.

Relevant L4M2 references:

“Structure and content of a business case”

“Cost, risk, and benefit evaluation in justification”