One of the 5S approaches to eliminating waste is to organize all tools, information and inventory utilized at a workstation in such a manner that the operator knows exactly where things are when needed. This 5S tool is called __________________.

A Micro Process Map may map a process showing the entire activities of a department and can likely be broken into many Macro Process Maps showing numerous processes that comprise the activities of the department.

As a Belt created a Process Map he realized there were multiple departments involved in this process so he added a feature to the map called ______________.