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Salesforce Field-Service-Lightning-Consultant Exam With Confidence Using Practice Dumps

Exam Code:
Field-Service-Lightning-Consultant
Exam Name:
Salesforce Certified Field Service Consultant (WI23)
Certification:
Salesforce Other Certification
Vendor:
Salesforce
Questions:
1
Last Updated:
Apr 30, 2025
Exam Status:
Stable
Salesforce Field-Service-Lightning-Consultant

Field-Service-Lightning-Consultant: Salesforce Other Certification Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Certified Field Service Consultant (WI23) Questions and Answers

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Question 1

Universal Containers schedules jobs that require multiple steps when on-site. They would like to add a new status to the existing status flow. Which two configurations need to be set up? Choose 2 answers.

Options:

A.

Add the allowed Status Transitions in Field Service Settings.

B.

Add new Status to the Work Order

C.

Add the Status Transitions to the Technicians’ Profile.

D.

Add new Status to the Service Appointment.

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Question 2

Universal Containers is implementing Field Service Lightning and wants to make sure the dispatch team receives Work Orders with appropriate resource and timeframe requirements defined. What should a Consultant implement to achieve this requirement?

Options:

A.

Work Types, Skill Routing, Skill Requirements, Operating Hours

B.

Case process, Work Types, Entitlements, and Milestones

C.

Skill Requirements, Work Types, Case Process, Milestones

D.

Work Types, Skill Requirements, Entitlements, and Milestones

Question 3

Universal Containers wants to track the time a Service Resource spends on each step of more complex repair Jobs. This time could include travel, prep and on-site time.

How could the Service Resource's Time Sheet be configured to track the total time spent on each step?

Options:

A.

Relate the Time Sheet to the Service Appointment.

B.

Relate the Time Sheet Entries to the Work Order Line Item.

C.

Relate the Time Sheet Entries to the Service Appointment.

D.

Relate the Time Sheet to the Work Order Line Item.

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