Salesforce Related Exams
Field-Service-Consultant Exam
Universal Containers provides maintenance and emergency services to its customers. Sending Technicians
to emergency calls during the day causes long travel times and reduces the number of appointments that a
Technician can complete.
Which feature should the Consultant use to reduce travel time and increase Technician productivity?
A consultant has implemented user territories at Northern Trail Outfitters (NTO) in a private sharing model. A new Midwest Service Territory has been created.
Which two actions should NTO take to givethe dispatcher access to all relevant Midwest records? Choose 2 answers
Universal Containers typically performs installs, break-fix, and inspections for all clients. The Service Manager wants to create a template for common work requests. What should a Consultant implement to assist the dispatch team?