Salesforce Field-Service-Consultant Practice Exam Dumps 2025

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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers

Question 1

Universal Containers wants to implement Service LevelAgreements (SLA) for Work Orders.

Which three considerations should the Consultant take into account?

Choose 3 answers

Options:

An Entitlement Process must be applied to both Cases and Work Orders.

Milestones for Work Orders can be configured in Setup.

Milestones for Work Orders can be set up from the metadata API.

A new Entitlement Process requires selecting a single Entitlement Process Type.

A single Milestone can be added to both Case and Work Order Entitlement Processes.

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Question 2

One of Universal Containers's customers allows maintenance only between 12 PM -1:00 PM.

On which object should a Consultant set Operating Hours to meet this requirement?

Options:

Service Territories

Service Territory Members

Service Appointments

Accounts

Question 3

Universal Containers Technicians frequently need to request more parts from another inventory location when

stock runs low.

How can Universal Container Technicians achieve this for each product requested?

Options:

Create a Shipment and a Productrequest line item.

Create a Product Consumed and a Produc request line item.

Create a Product Request and a Product request line item.

Create a Work Order Line Item and a Product request line item.

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Field-Service-Consultant Exam Dumps : Salesforce Certified Field Service Consultant (FS-Con-101)

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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers

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