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Field-Service-Consultant Exam Dumps : Salesforce Certified Field Service Consultant (FS-Con-101)

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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers

Question 1

Service resources at universal container UC frequently work in more than one

serviceterritory the current scheduling policy looks only at primary territory while us

still want to optimizer to use the service resource primary when scheduling, UC also

wants the scheduling policy to look at the resources secondary services territory

Which two scheduling policy changes should a consultant recommend?

Choose 2 answers

Options:

A.

Includes the match territory work rule

B.

Remove the match territory work rule

C.

Select working location enable primary on the working territories work rule

D.

Deselect workinglocation primary on the working territories work rule

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Question 2

Northern Trail Outfitters (NTO) wants to automatically dispatch a Technician’s next two Service Appointments after the Technician completes their current Service Appointment. NTO wants to be consistent across all of the Service Territories and control thenumber of Service Appointments that are pushed to the Technician.

What automated processing should the Consultant configure upon Work Order completion to dispatch the next two Appointments?

Options:

A.

Build a Workflow Rule.

B.

Create an Apex Trigger.

C.

Enable Drip feed Dispatch.

D.

Configure an Auto Dispatch Scheduled Job.

Question 3

Which two objects are required when configuring an optimization job? Choose 2? answers

Options:

A.

Service Territory

B.

Scheduling Policy

C.

Work Type

D.

Polygons