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Field-Service-Consultant Exam Dumps : Salesforce Certified Field Service Consultant (FS-Con-101)

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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers

Question 1

Universal Containers wants to standardize creation of Work Orders. Historically, Work Orders have been set up with the incorrect skills and estimated time to completion.

What should a Consultant utilize to meet this requirement

Options:

A.

Entitlement Templates

B.

Entitlements

C.

Work Types

D.

Work Order Record Types

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Question 2

Universal Containers Technicians frequently need to request more parts from another inventorylocation when stock runs low.

How can Universal Container Technicians achieve this for each product requested?

Options:

A.

Create a Shipment and a Product request line item.

B.

Create a Product Consumed and a Produc request line item.

C.

Create a Product Request and a Product request line item.

D.

Create a Work Order Line Item and a Product request line item.

Question 3

Universal Containers plans to implement Crew Management to better support its clients.

Which area does the Consultant need to consider as part of the recommendation?

Options:

A.

The Preferred Resource service objective is ignored for active Crew Members.

B.

Capacity-based scheduling is supportedfor Service Crews.

C.

A service resource can only be 2 member of 2 single Crew

D.

Salesforce Field Service considers the Recommended Crew Size when assigning appointments.