Salesforce Related Exams
Field-Service-Consultant Exam
One of Universal Containers's customers allows maintenance only between 12 PM -1:00 PM.
On which object should a Consultant set Operating Hours to meet this requirement?
Which fields on Service Appointments help ensure that they are completed within the agreed upon Service Level Agreement (SLA) with Universal Containers’ customers?
An agent has to create a Work Order for a complex installation. A Work Order Line Item is created for each
required component so it can be tracked and priced separately. However, a few of the components are only on the
company’s Preferred Price Book while the others are on the U.S. Price Book.
Which solution should a Consultant recommend so the agent can meet this requirement?