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Field-Service-Consultant Exam Dumps : Salesforce Certified Field Service Consultant (FS-Con-101)

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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers

Question 1

universal container UC want to track the asset lifecycle when equipment has

been snapped out

What should a consultant recommend to meet this requirement?

Options:

A.

Add the field history tracking related list to the assets page and configure the assetrelationships object

B.

Add the related asset related list to the asset page and configure the product requestobject

C.

Add the related asset related list to the asset page and configure the assetrelationships object

D.

Add the field history tracking related list to the asset page and configure the productrequest object

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Question 2

One of Universal Containers's customers allows maintenance only between 12 PM -1:00 PM.

On which object should a Consultant set Operating Hours to meet this requirement?

Options:

A.

Service Territories

B.

Service Territory Members

C.

Service Appointments

D.

Accounts

Question 3

Northern Trail Outfitters (NTO) wants to automatically dispatch a Technician’s next two Service Appointments after the Technician completes their current Service Appointment. NTO wants to be consistent across all of the Service Territories and control thenumber of Service Appointments that are pushed to the Technician.

What automated processing should the Consultant configure upon Work Order completion to dispatch the next two Appointments?

Options:

A.

Build a Workflow Rule.

B.

Create an Apex Trigger.

C.

Enable Drip feed Dispatch.

D.

Configure an Auto Dispatch Scheduled Job.