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Field-Service-Consultant Exam Dumps : Salesforce Certified Field Service Consultant (FS-Con-101)

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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers

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Question 1

Which object can be used to share Service Appointments with Service Resources in Salesforce Field Service?

Options:

A.

Service Territory

B.

Work Order

C.

User Territory

D.

Service Territory Member

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Question 2

Northern Trail Outfitters (NTO) wants to track and report on individual tasks completed, including parts consumed and pricing details, as part of theWork Order completion process. NTO wants to schedule one or multiple tasks to different Technicians as needed.

How should the Consultant meet the requirement utilizing

the standard Salesforce Field Service Data Model?

Options:

A.

Create Custom Object records, eachwith its own child Service Appointment.

B.

Create multiple Service Appointments, each with its own child task records.

C.

Create multiple Service Appointments, each with its own child Work Order Line Item.

D.

Create Work Order Line Items, each with its ownchild Service Appointment.

Question 3

AW Computing technicians use the field service mobile application exclusively since theyare always in the field. Due to frequent schedule changes, the technician should only see one job at a time on the app.

How should the field service administrator ensure this requirement is met?

Options:

A.

Instruct the dispatcher to only dispatch one work order toeach technician at a time.

B.

Set Send Appointment Notifications on Dispatch in the mobile settings to one.

C.

Enable drip feed to dispatch one service appointment per technician at a time.

D.

Set up auto dispatch to dispatch one work order for each technician at a time

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