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Field-Service-Consultant Exam Dumps : Salesforce Certified Field Service Consultant (FS-Con-101)

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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers

Question 1

Universal Containers wants to dispatch groups of Service Appointments to their Technicians. The number of Service Appointments dispatched at a time varies among different Service Territories.

Which two settings should a Consultant enable to ensure Service Appointments are dispatched correctly?

Choose 2 answers

Options:

A.

Set the Service Appointment to Dispatch in Field Service Settings.

B.

Enable Drip Feed Dispatching in Field Service Settings.

C.

Set the Number of Services to Drip Feed on the Service Territory.

D.

Enable Sharing of Dispatched Service Appointments.

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Question 2

Northern Trail Outfitters (NTO) wants to track and report on individual tasks completed, including parts consumed and pricing details, as part of theWork Order completion process. NTO wants to schedule one or multiple tasks to different Technicians as needed.

How should the Consultant meet the requirement utilizing

the standard Salesforce Field Service Data Model?

Options:

A.

Create Custom Object records, eachwith its own child Service Appointment.

B.

Create multiple Service Appointments, each with its own child task records.

C.

Create multiple Service Appointments, each with its own child Work Order Line Item.

D.

Create Work Order Line Items, each with its ownchild Service Appointment.

Question 3

Universal Containers (UC) schedules jobs that require multiple steps when on-site. UC wants to add a new status to theexisting status flow.

Which two configurations should the Consultant set up to meet this requirement?

Choose ? answers

Options:

A.

Add the Status Transitions to the Technicians’ Profile.

B.

Add new Status to the Service Appointment.

C.

Add new status to Status Transitions.

D.

Add new Status to the Case.