Field-Service-Consultant Exam Dumps : Salesforce Certified Field Service Consultant (FS-Con-101)

An Entitlement Process must be applied to both Cases and Work Orders.

Milestones for Work Orders can be configured in Setup.

Milestones for Work Orders can be set up from the metadata API.

A new Entitlement Process requires selecting a single Entitlement Process Type.

A single Milestone can be added to both Case and Work Order Entitlement Processes.

Create a work order for each installed product and a work order dependency to assign to the same resource.

Create a work order hierarchy with each installed product as a child work order.

Create a work order with a work order line item for eachinstalled product.

Create an asset hierarchy with each installed product as a child asset in the hierarchy.

A serviceresource can only be a member of a single Crew.

Capacity-based scheduling is supported for Service Crews.

The Preferred Resource service objective is ignored for active Crew Members.

Salesforce Field Service considers the Recommended Crew Size when assigning appointments.