Salesforce Field-Service-Consultant Practice Exam Dumps 2025

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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers

Question 1

Universal Containers wants to implement Service LevelAgreements (SLA) for Work Orders.

Which three considerations should the Consultant take into account?

Choose 3 answers

Options:

An Entitlement Process must be applied to both Cases and Work Orders.

Milestones for Work Orders can be configured in Setup.

Milestones for Work Orders can be set up from the metadata API.

A new Entitlement Process requires selecting a single Entitlement Process Type.

A single Milestone can be added to both Case and Work Order Entitlement Processes.

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Question 2

Which Work Rule shoulda Salesforce Field Service Consultant use to assign Service Resources based on

related object records?

Options:

Resource Availability

Extended Match

Required Resource

Match Field

Question 3

Universal Containers sells widgets with multiple components. Based on a problem reported by a customer, one or more of the components need to be replaced.

What should a Consultant recommend to accurately record the required work?

Options:

Work Orders with Service Appointments

Work Orders with Work Order Line Items

Service Appointments and Service Appointment Line Items

Work Orders with Products Consumed

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Field-Service-Consultant Exam Dumps : Salesforce Certified Field Service Consultant (FS-Con-101)

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