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Field-Service-Consultant Exam Dumps : Salesforce Certified Field Service Consultant (FS-Con-101)

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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers

Question 1

Universal Containers plans to implement Crew Management to better support its clients. Which area does the Consultant need to consider as part of the recommendation?

Options:

A.

A serviceresource can only be a member of a single Crew.

B.

Capacity-based scheduling is supported for Service Crews.

C.

The Preferred Resource service objective is ignored for active Crew Members.

D.

Salesforce Field Service considers the Recommended Crew Size when assigning appointments.

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Question 2

Universal Containers provides prompt service and has multiple service levels for different customers. Over 50% of Service Appointments are created on the same day that they need to be completed. As a result, a Technician's daily schedule can change multiple times throughout the day.

Which method of dispatching should a Consultant recommend implementing?

Options:

A.

Automatically Dispatch Service Appointments using Drip Feed.

B.

Automatically change the schedule policy.

C.

Automatically change the status to Dispatched of all Service Appointments.

D.

Automatically schedule unscheduled services to available Resources.

Question 3

universal container UC want to track the asset lifecycle when equipment has

been snapped out

What should a consultant recommend to meet this requirement?

Options:

A.

Add the field history tracking related list to the assets page and configure the assetrelationships object

B.

Add the related asset related list to the asset page and configure the product requestobject

C.

Add the related asset related list to the asset page and configure the assetrelationships object

D.

Add the field history tracking related list to the asset page and configure the productrequest object