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Field-Service-Consultant Exam Dumps : Salesforce Certified Field Service Consultant (FS-Con-101)

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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers

Question 1

The field service administrator at Ursa Major Solar updates the skills required on the most common work types to adapt to the increasing complexity of jobs. This change has led to many service appointments to be in violation. There is a global optimization job set up to run nightly that has been working correctly up until this point. The administrator needs to understand why the jobs are stillscheduled to resources that lack the appropriate skill level.

What are two reasons appointments remain in violation and are not reassigned?

Choose 2 answers

Options:

A.

Global optimization doesn't reschedule appointments that have rule violations.

B.

The optimizeruses a scheduling policy different from what is used on the dispatch console.

C.

The territory of the resources was not included in the global optimization request.

D.

There are no service resources available with the required skill levels.

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Question 2

Which configuration can Universal Containers use to brand the Salesforce Field Service mobileapp?

Options:

A.

Company style sheets

B.

Company address

C.

Company logo

D.

Company colors

Question 3

universal container UC want to track the asset lifecycle when equipment has

been snapped out

What should a consultant recommend to meet this requirement?

Options:

A.

Add the field history tracking related list to the assets page and configure the assetrelationships object

B.

Add the related asset related list to the asset page and configure the product requestobject

C.

Add the related asset related list to the asset page and configure the assetrelationships object

D.

Add the field history tracking related list to the asset page and configure the productrequest object