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Genesys GCP-GCX Exam With Confidence Using Practice Dumps

Exam Code:
GCP-GCX
Exam Name:
Genesys Cloud CX Certified Professional - Consolidated Exam
Certification:
Vendor:
Questions:
135
Last Updated:
Apr 30, 2025
Exam Status:
Stable
Genesys GCP-GCX

GCP-GCX: Genesys Cloud CX Exam 2025 Study Guide Pdf and Test Engine

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Genesys Cloud CX Certified Professional - Consolidated Exam Questions and Answers

Question 1

You suspect that one of your agents is not productive.

Which report would you run to view the agent's time on breaks and login/logout details?

Options:

A.

Interaction Details Report

B.

User Status Detail Report

C.

Agent Metrics Report

D.

Queue Metrics Daily Report

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Question 2

Genesys Cloud CX automatically deletes exported files from the inbox a week after its creation

Options:

A.

True

B.

False

Question 3

Which functionalities are available in Genesys Cloud CX WFM? (Choose three.)

Options:

A.

Short-Term Forecasts

B.

Schedules

C.

Long-Term Forecasts

D.

Forecast simulator