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GCP-GCX Exam Dumps : Genesys Cloud CX Certified Professional - Consolidated Exam

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Genesys Cloud CX Certified Professional - Consolidated Exam Questions and Answers

Question 1

If you have not created any additional templates, you will have several default template options when creating a new script.

These default templates are: (Choose four.)

Options:

A.

Blank Script

B.

Default Callback Script

C.

Default Inbound Script

D.

Default Outbound Script

E.

Collection Script Template

F.

Sales Script Template

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Question 2

Which of the following components can be added to scripts? (Choose four.)

Options:

A.

Visual Basic Control

B.

Text

C.

Call Flow

D.

Checkbox

E.

Web Page

F.

Image

Question 3

If you have not configured an email address to report issues to, Genesys Cloud CX:

Options:

A.

Automatically creates an email address and routes all such emails to this address.

B.

Does not route the emails to any email address.

C.

Sends the emails to anyone who has the admin role assigned in your organization.

D.

Collects such emails and stores it until an email address to report issues is configured.