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GCP-GCX Exam Dumps : Genesys Cloud CX Certified Professional - Consolidated Exam

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Genesys Cloud CX Certified Professional - Consolidated Exam Questions and Answers

Question 1

Where do you add the list of IP or CIDR addresses which are allowed or denied access to an External or Phone Trunk?

Options:

A.

Availability

B.

SIP Access Control

C.

Outbound

D.

Calling

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Question 2

Sam wants to install the reporting app on his iPad to access metrics.

Which of the following apps does he need to install?

Options:

A.

Genesys Cloud CX Admin

B.

Genesys Cloud CX User

C.

Genesys Cloud CX Reporting

D.

Genesys Cloud CX Supervisor

Question 3

Why are Divisions important in an organization?

Options:

A.

Divisions are used to divide interactions equally between 2 or more queues.

B.

Divisions allow the organization to control which roles can be assigned to users.

C.

Divisions allow grouping and segregation of objects while keeping them inside the same organization.

D.

Divisions define which users can be assigned to queues.