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Salesforce Salesforce-Contact-Center Exam With Confidence Using Practice Dumps

Exam Code:
Salesforce-Contact-Center
Exam Name:
Contact Center Accredited Professional (AP-226)
Certification:
Vendor:
Questions:
205
Last Updated:
Feb 19, 2026
Exam Status:
Stable
Salesforce Salesforce-Contact-Center

Salesforce-Contact-Center: Accredited Professional Exam 2025 Study Guide Pdf and Test Engine

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Contact Center Accredited Professional (AP-226) Questions and Answers

Question 1

The correct steps for UC to create a service report with 50 object

references are

A consultant has cloned a standard bot as an Enhanced Bot for Universal Containers inbound conversations, which created a simple Omni-Channel flow for the bot

What does the consultant need to specify to use this flow in the channel setting other than selecting the flow?

Options:

A.

Inbound Flow Action

B.

Route Work Item

C.

Fallback Queue

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Question 2

The environments that should have a two-way deployment connection in

this scenario are Test Sandbox and Production Org.

Which requirement needs to be met to perform a quick deployment for

change sets or Metadata API components without testing the full

deployment?

Options:

A.

Each class and trigger that was deployed is covered by at least 75% jointly

B.

Tests in the org or al local tests are run and Apex trigger have some

coverage

C.

Components have been validated successful for the target event within least

70 days

Question 3

Your deployment involves migrating to a new cloud-based Contact Center platform. Which cut-over requirement helps maintain data security and access control?

Options:

A.

Configuring data encryption for transferred information and user access with multi-factor authentication.

B.

Conducting pre-migration security audits and vulnerability assessments of both platforms.

C.

Establishing clear data ownership and access rights for users across the old and new platforms.

D.

All of the above, contributing to a secure and controlled migration process with robust data protection.