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Salesforce Salesforce-Contact-Center Exam With Confidence Using Practice Dumps

Exam Code:
Salesforce-Contact-Center
Exam Name:
Contact Center Accredited Professional (AP-226)
Certification:
Accredited Professional
Vendor:
Salesforce
Questions:
205
Last Updated:
Feb 13, 2026
Exam Status:
Stable
Salesforce Salesforce-Contact-Center

Salesforce-Contact-Center: Accredited Professional Exam 2025 Study Guide Pdf and Test Engine

Are you worried about passing the Salesforce Salesforce-Contact-Center (Contact Center Accredited Professional (AP-226)) exam? Download the most recent Salesforce Salesforce-Contact-Center braindumps with answers that are 100% real. After downloading the Salesforce Salesforce-Contact-Center exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the Salesforce Salesforce-Contact-Center exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the Salesforce Salesforce-Contact-Center exam on your first attempt, we have compiled actual exam questions and their answers. 

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Contact Center Accredited Professional (AP-226) Questions and Answers

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Question 1

You need to migrate both active and historical customer data. Which migration approach balances efficiency and minimal disruption?

Options:

A.

Full cutover migration transferring all data at once, followed by system downtime for configuration.

B.

Phased migration migrating specific data subsets in stages to minimize service interruption.

C.

Incremental migration continuously syncing updates from legacy systems to Salesforce for real-time data consistency.

D.

Pilot migration testing the process with a small data sample before large-scale migration commences.

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Question 2

The customer wants detailed reports on agent performance and customer satisfaction. Which Salesforce tool provides this?

Options:

A.

Analytics Cloud

B.

Reports & Dashboards

C.

Einstein Bots

D.

Einstein Discovery

Question 3

You need to configure chatbots for different purposes within the Contact Center. Which platform offers the most flexibility?

Options:

A.

Einstein Bots with pre-built templates and AI capabilities for various customer service scenarios.

B.

Flow Builder with drag-and-drop interface for designing chatbot conversations and logic flow.

C.

Dialogflow and similar third-party chatbot platforms integrated with Salesforce.

D.

All of the above, providing options for diverse bot functionalities and integration flexibility.

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