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Salesforce Salesforce-Contact-Center Exam With Confidence Using Practice Dumps

Exam Code:
Salesforce-Contact-Center
Exam Name:
Contact Center Accredited Professional (AP-226)
Certification:
Accredited Professional
Vendor:
Salesforce
Questions:
205
Last Updated:
Nov 18, 2025
Exam Status:
Stable
Salesforce Salesforce-Contact-Center

Salesforce-Contact-Center: Accredited Professional Exam 2025 Study Guide Pdf and Test Engine

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Contact Center Accredited Professional (AP-226) Questions and Answers

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Question 1

The customer requires secure access control for sensitive customer data. Which data model element contributes to data security?

Options:

A.

Utilize custom fields to capture all types of customer information without access restrictions.

B.

Configure field-level security to grant selective access to sensitive data based on user roles and permissions.

C.

Implement third-party data encryption solutions for additional security layers.

D.

Store all customer data in one field without any segregation or access control mechanisms.

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Question 2

The release management plan needs to be adaptable to unforeseen changes or challenges. Which element facilitates flexibility and responsiveness?

Options:

A.

Detailed and rigid schedule with no room for modifications or adjustments.

B.

Clearly defined communication channels and escalation procedures for unforeseen issues.

C.

Regular risk assessments and contingency plans for potential challenges and roadblocks.

D.

A collaborative work environment and open communication among stakeholders.

Question 3

The customer wants to minimize disruption during rollout. Which release management technique is most suitable?

Options:

A.

Full system outage for complete implementation and configuration.

B.

Rolling updates with gradual user onboarding to the new system.

C.

Weekend or after-hours deployment to minimize impact on regular operations.

D.

A combination of rolling updates and minimal downtime deployment techniques.

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