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Salesforce Salesforce-Contact-Center Exam With Confidence Using Practice Dumps

Exam Code:
Salesforce-Contact-Center
Exam Name:
Salesforce Contact Center Accredited Professional Exam
Certification:
Accredited Professional Certification
Vendor:
Salesforce
Questions:
205
Last Updated:
Jun 15, 2025
Exam Status:
Stable
Salesforce Salesforce-Contact-Center

Salesforce-Contact-Center: Accredited Professional Certification Exam 2025 Study Guide Pdf and Test Engine

Are you worried about passing the Salesforce Salesforce-Contact-Center (Salesforce Contact Center Accredited Professional Exam) exam? Download the most recent Salesforce Salesforce-Contact-Center braindumps with answers that are 100% real. After downloading the Salesforce Salesforce-Contact-Center exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the Salesforce Salesforce-Contact-Center exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the Salesforce Salesforce-Contact-Center exam on your first attempt, we have compiled actual exam questions and their answers. 

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Salesforce Contact Center Accredited Professional Exam Questions and Answers

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Question 1

You need to migrate both active and historical customer data. Which migration approach balances efficiency and minimal disruption?

Options:

A.

Full cutover migration transferring all data at once, followed by system downtime for configuration.

B.

Phased migration migrating specific data subsets in stages to minimize service interruption.

C.

Incremental migration continuously syncing updates from legacy systems to Salesforce for real-time data consistency.

D.

Pilot migration testing the process with a small data sample before large-scale migration commences.

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Question 2

Your customer expects high call volume during peak hours. Which solution best ensures contact center scalability?

Options:

A.

Implement custom Apex code for routing and case management.

B.

Configure multiple queues and leverage Omni-Channel Routing for dynamic agent availability.

C.

Utilize a third-party call center solution integrated with Salesforce.

D.

Increase agent resources without considering automation or process optimization.

Question 3

The customer requires advanced customization for specific workflows. What is the best approach?

Options:

A.

Out-of-the-box configuration

B.

Salesforce Flow

C.

Third-party development

D.

Custom Apex coding

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