Legit Platform-App-Builder Exam Download

The correct answer is D.

Service agents need a guided process to confirm a user’s identity before sharing support information. Salesforce Flow for Service supports guided action flows through the Actions & Recommendations component on a record page. This lets agents follow step-by-step prompts, such as identity verification questions, directly from the Case record. Salesforce Trailhead explains that Flow for Service shows users a to-do list on a record page, and selecting a step can launch a flow that guides the rep through the task.

A. Path is for guiding users through stages, not collecting identity-verification prompts. B. Validation Rules only block invalid saves. C. Surveys collect feedback, not identity confirmation during a support call.

The correct answer is C. Internal profiles.

When a new custom field is created using Schema Builder, Salesforce sets field-level security by default as visible and editable for internal profiles. This does not mean every possible profile, such as external/community profiles, automatically gets access. Salesforce Help specifically notes this default behavior for fields created in Schema Builder.

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View All Fields is an object-level permission designed specifically for users who require access to every field on a particular object. Salesforce states that this permission grants access to all existing fields and field data for the specified object and, importantly, automatically grants access to newly created fields in the future. This directly satisfies the integration requirement without administrators continually updating field-level security. View All Records controls record visibility but does not independently override field-level security. View All Data provides much broader organization-wide access than necessary and violates least-privilege design. A permission set group merely aggregates permission sets and would not automatically provide access to future Account fields unless the appropriate field permission were included. Therefore, View All Fields on Account is the precise solution. Salesforce

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The correct answer is C. Two master-detail relationships on a new custom object.

This requirement is a many-to-many relationship: one Contact can relate to many Solar Projects, and one Solar Project can relate to many Contacts. Salesforce models this with a junction object, which is a custom object with two master-detail relationships.

A simple lookup on one object would not properly support the many-to-many data model.

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