ISO-IEC-27001-Lead-Auditor Leak Questions

The four options for the actions you could take are A, C, F, and G. These options are consistent with the guidance and requirements of ISO 19011:2018, Clause 6.712. You could agree with the auditee/audit client how the remaining nonconformity will be cleared, by when, and how its clearance will be verified (A), and document the agreement in the audit report1. You could close the follow-up audit as the organisation has demonstrated it is committed to clearing the nonconformities raised ©, and report the outcome to the audit client and other relevant parties1. You could note the progress made but hold the audit open until all corrective action has been cleared (F), and determine the need for another follow-up audit or other actions1. You could also advise the individual managing the audit programme of any decision taken regarding the outstanding nonconformity (G), as they are responsible for the overall management and coordination of the audit programme3. The other options are either not appropriate or not necessary for the situation. You should not recommend that the outstanding minor nonconformity is dealt with at the next surveillance audit (B), as this may compromise the audit objectives and the audit programme1. You should not recommend suspension of the organisation’s certification as they have failed to implement the agreed corrections and corrective actions within the agreed timescale (D), as this is not within your role or authority as an ISMS auditor4. You should not advise the auditee that you will arrange for the next audit to be an online audit to deal with the outstanding nonconformity (E), as this may not be feasible or effective depending on the nature and complexity of the nonconformity1. You should not conduct an unannounced follow-up audit on-site to review the one outstanding minor nonconformity once it has been cleared (H), as this may not be in accordance with the audit agreement or the audit programme1. References: 1: ISO 19011:2018, Guidelines for auditing management systems, Clause 6.7 \n2: PECB Certified ISO/IEC 27001 Lead Auditor Exam Preparation Guide, Domain 6: Closing an ISO/IEC 27001 audit \n3: ISO 19011:2018, Guidelines for auditing management systems, Clause 5.3 \n4: ISO/IEC 27006:2022, Information technology — Security techniques — Requirements for bodies providing audit and certification of information security management systems, Clause 9.6

According to ISO 19011:2018, which provides guidelines for auditing management systems, clause 6.6 requires the audit team leader to conduct a closing meeting with the auditee’s representatives at the end of the audit to present the audit conclusions and any findings1. The closing meeting should also provide an opportunity for the auditee to ask questions, clarify issues, acknowledge the findings, and comment on the audit process1. Therefore, when preparing for the closing meeting, an ISMS auditor should consider the following actions:

I will advise the auditee that the purpose of the closing meeting is for the audit team to communicate our findings. It is not an opportunity for the auditee to challenge these: This action is appropriate because it reflects the fact that the auditor has followed a systematic and consistent approach to collecting and evaluating audit evidence and reaching audit conclusions. The auditor should advise the auditee that the purpose of the closing meeting is for the audit team to communicate their findings, which are based on objective evidence and professional judgement. The auditor should also explain that it is not an opportunity for the auditee to challenge these findings, as they have already been discussed and confirmed during the audit. However, the auditor should also invite the auditee to ask questions, clarify issues, acknowledge the findings, and comment on the audit process1.

I will schedule a closing meeting with the auditee’s representatives at which the audit conclusions will be presented: This action is appropriate because it reflects the fact that the auditor has followed a planned and agreed audit programme and schedule. The auditor should schedule a closing meeting with the auditee’s representatives at which the audit conclusions will be presented, in accordance with clause 6.6 of ISO 19011:20181. The auditor should also ensure that the closing meeting is attended by those responsible for managing or implementing the ISMS, as well as any other relevant parties1.

I will discuss any follow-up required with my audit team: This action is appropriate because it reflects the fact that the auditor has followed a risk-based approach to determining and reporting any follow-up actions required by the auditee or the certification body. The auditor should discuss any follow-up required with their audit team, such as verifying corrective actions for nonconformities or conducting a subsequent audit1. The auditor should also document any follow-up actions in the audit report1.

I will review and, as appropriate, approve my teams audit conclusions: This action is appropriate because it reflects the fact that the auditor has followed a rigorous and professional process to reaching and reporting audit conclusions. The auditor should review and, as appropriate, approve their teams audit conclusions, which are based on objective evidence and professional judgement. The auditor should also ensure that their teams audit conclusions are consistent with the audit objectives and scope, and reflect the overall performance and conformity of the ISMS1.

Machine learning is a subset of artificial intelligence that involves the use of algorithms and statistical models to enable systems to improve their performance on a specific task over time with experience or data, without being explicitly programmed. In the context of the scenario, machine learning would be the technology that allows the chatbot to learn from patterns in queries to provide the right answers.

If an organization like OrgXY informs the certification body that it is not ready to conduct the surveillance audit as scheduled, the certification may be suspended. This is because the surveillance audit is a critical part of the ongoing certification maintenance, required to ensure continued compliance with the standard.