Complete CBAP IIBA Materials

According to the BABOK Guide, defining the business needs is the process of identifying the ends that the organization is seeking to achieve. Business goals and objectives are statements of the desired outcomes of the change initiative that align with the organization’s strategy and vision. They provide the context for identifying and evaluating alternative solutions that can satisfy the business needs. Alternative identification, solution assessment, and requirements are parts of other processes that follow defining the business needs. References:

• BABOK Guide, Chapter 5: Strategy Analysis, Section 5.1: Define the Business Need, p. 100-101
• CBAP Certification Study Guide v3.0, Chapter 5: Strategy Analysis, Section 5.1: Define the Business Need, p. 5-3 to 5-4

The user stories approach for requirements organization is a technique that involves describing the stakeholders’ objectives, needs, and expectations in a concise and simple way. User stories are usually written in the format of “As a [role], I want [goal], so that [benefit]”. User stories help to capture the essence of what the stakeholders want from the solution, without going into too much detail or specifying a particular solution. User stories are useful for eliciting, prioritizing, and validating the requirements, as well as for communicating and collaborating with the stakeholders. User stories can also be used to create scenarios, use cases, and test cases1234. References: 1: User Stories | Examples and Template | Atlassian1 2: Chapter 15: Requirements and user stories - Agile Business2 3: Aligning User Stories, Use Cases and Requirements - Dice3 4: Writing User Stories for Requirements Gathering - Medium4

Overlooking a key set of stakeholders can have serious consequences for the project, as they may have different needs, expectations, and perspectives than the existing stakeholders. Their requirements may conflict with or invalidate the ones that have been already elicited and analyzed, leading to rework, delays, and increased costs. Alternatively, they may introduce new requirements that require changes to the project scope, schedule, budget, or quality. Therefore, it is important to identify all relevant stakeholders as early as possible in the business analysis process and to engage them throughout the project lifecycle. References:

• CBAP Handbook, page 12, section 2.0 Nine-Steps to Certification, step 3. Enter Your Eligibility Details into the BA Development Log
• [BABOK Guide], page 30, section 2.2 Conduct Stakeholder Analysis, task description and output
• CBAP/CCBA Study Guide, page 55, section 2.2.3 Stakeholder Analysis, stakeholder identification and analysis techniques

 Automation is a type of process improvement that can reduce the time, cost, and errors involved in performing tasks. By automating some of the software and activities that the stakeholders use, you can increase the efficiency and effectiveness of the data report generation process. Automation can also enhance the quality and consistency of the outputs, as well as the satisfaction of the customers and the workers. References:

• CBAP® Handbook, page 6, section 4. Review the Exam Blueprint, under Business Analysis Planning and Monitoring, task 5.2: Plan Business Analysis Process Improvements.
• CBAP / CCBA Certified Business Analysis Study Guide, page 144, section 5.2.2: Plan Business Analysis Process Improvements, under Automation.