CBAP Exam Dumps : Certified Business Analysis Professional

Diagrams are visual representations of information that can be used to define boundaries for business domains, categorize and create a hierarchy of items, and show data sources and their relationships for specific audiences. Diagrams can include various types of models, such as context diagrams, class diagrams, data flow diagrams, entity relationship diagrams, use case diagrams, and swimlane diagrams. Diagrams can help the BA to communicate complex information in a clear and concise way, and to elicit, analyze, and validate requirements with stakeholders. References: CBAP Handbook, CBAP Study Guide, BABOK Guide

The BA should not rely on a single source of data or a limited observation period to draw conclusions about the effectiveness of a system. The BA should conduct further analysis to ensure that the data is reliable, valid, and representative of the actual situation. The BA should also consider other factors that may affect the demand for the ticket booking service, such as seasonality, promotions, customer preferences, etc. The BA should use a variety of techniques, such as interviews, surveys, data mining, etc., to gather more information and confirm or refute the initial findings. References:

CBAP® Handbook, page 6, section 4. Review the Exam Blueprint

BABOK® Guide, page 35, section 3.2.2. Data Analysis

CBAP / CCBA Certified Business Analysis Study Guide, page 243, section 7.3.2. Data Analysis Techniques

 According to the BABOK® Guide, conflicts among stakeholders are inevitable and must be resolved before formal approval of the requirements can be obtained. The business analyst is responsible for facilitating the resolution of conflicts by using various techniques such as problem-solving, negotiation, or escalation. The business analyst should not make the decision for the stakeholders, nor should the decision be based on seniority or deferred until later. References: BABOK® Guide v3, section 4.5.5, page 142; CBAP® Handbook, section 4.4, page 6.