CBAP Exam Results

An enterprise readiness assessment is a process of evaluating the current state of an organization and its readiness to adopt a new system or change12. It helps to identify the gaps, risks, and opportunities that may affect the success of the project3. Before eliciting requirements for a new system, the BA needs to understand the current situation, thestakeholders, the culture, the processes, and the potential impacts of the change4. This will help the BA to define the scope, objectives, and approach for the requirements elicitation. 

Decision analysis is a technique for identifying and evaluating the possible options for a given problem or situation. It involves defining the criteria, alternatives, and consequences of each option, and applying a decision-making method to select the bestoption12. Decision analysis can be used for assessing and recommending solutions that fit an organization’s need for a new third-party sales tool, as it can help to compare the features, benefits, costs, and risks of different vendors or products. The other options are not techniques for identifying suitable options, but rather tools or methods for other purposes. A balanced scorecard is a tool for measuring and managing the performance of an organization or a solution3. A vendor assessment is a method for evaluating the capabilities and suitability of a potential vendor or supplier4. A process analysis is a technique for understanding and improving the current or future state of a business process

 A formal approach is suitable for a project that has a high level of complexity, uncertainty, and risk, as well as a high degree of stakeholder involvement and scrutiny. A project to expand into new markets is likely to have these characteristics, especially in the banking industry, which is highly regulated and competitive. A formal approach would help ensure that the project scope, objectives, and requirements are clearly defined, communicated, and approved by the relevant stakeholders, such as the CEO and the CFO. A formal approach would also provide more control and traceability over the project deliverables and changes, as well as more visibility and accountability for the project progress and outcomes. References: CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 2: Business Analysis Planning and Monitoring, page 59; Business Analysis Body of Knowledge (BABOK ®) Guide, Chapter 2: Business Analysis Planning and Monitoring, section 2.1.4: Selecting the Business Analysis Approach, pages 28-29.

The marketing department (AAC) is a key stakeholder for launching an existing product in another channel, as they are responsible for defining the requirements, confirming the elicitation results, and validating the solution. Therefore, they have a high influence on the project, as they can affect the decisions and outcomes of the project. They also have a high impact from the project, as they will be directly affected by the changes and benefits of the new channel. According to the stakeholder analysis technique, influence and impact are two dimensions that can be used to categorize and prioritize stakeholders12. A stakeholder with high influence and high impact is considered a primary stakeholder, who should be actively involved and engaged throughout the project